Include:
Tech
Cybersecurity
Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

ChannelPro Network Awards

hello 2
hello 3

News

May 19, 2020 |

Vendor to Watch: Carbon Systems

This U.S.-based systems builder specializes in small business compute solutions delivered through local IT providers.

DAVID COOK wants to make the hardware procurement process easier for MSPs. Having worked for several MSPs, the CEO of system builder Carbon Systems knows the painful drill: “”You’ll have a customer call you on Friday and say, ‘Hey, I forgot, we’ve got a new employee starting on Monday. We need a computer.'”” By standardizing on a few server and desktop offerings assembled in the U.S., Carbon Systems can offer same-day or next-business-day turnaround.

Having standardized offerings and pricing “”makes it very simple to quote and order systems. They don’t have to go through a big process,”” Cook (pictured) says, adding that ease of doing business is a differentiator. “”The big guys don’t make it easy for MSPs to compete in this space on hardware. There’s not a lot of margin to be made … and the overall process is difficult.””

Cook wants MSPs, which Carbon Systems deals with exclusively, to consider the builder an extension of their deployment team. “”When you order a system from us, it’ll come with the latest BIOS, the latest drivers, the latest Windows patches. It’ll have Chrome, Firefox, and Adobe Reader already installed. It won’t have any bloatware. We’ll preload your RMM software, your anti-virus software. We’ll name and label the computer. We can drop-ship it straight to your client. Once the customer gets it, the MSP can remote in and finish any setup from there.””

Carbon Systems, founded in 2017, currently offers Intel NUC-based desktops and servers, with lightweight 14- and 15-inch laptops offering 10-plus hours of battery life coming in the next few months. That will be followed by a thin client and a workstation based on Intel’s upcoming Quartz Canyon NUC.

Cook says product pricing is competitive with the larger manufacturers but with Carbon Systems’ imaging and prep work, an MSP is “”freeing up resources, and that’s creating additional value for you.””


Editor’s Choice

ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them

May 17, 2024 |

The day-and-a-half event at the DoubleTree by Hilton in Pikesville, MD, featured business-enhancing educational sessions, networking opportunities, and a detailed look at cutting edge technology from leading vendors.

Verizon’s Strategic Vision for MSPs: A Conversation with Channel Chief Mark Tina

May 15, 2024 |

Verizon seeks to build relationships with IT services providers based on partnership, innovation, and support.

Deepfakes + Generative AI = Major Problems for Business

May 14, 2024 |

Deepfakes that can’t be distinguished from reality threaten to shatter the fundamental hierarchy of human trust and impact businesses.


Related News

Growing the MSP

Explore ChannelPro

Events

Reach Our Audience