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Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

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April 20, 2017 |

LogicMonitor Launches Configuration Management Product

Fully Integrated LM Config Simplifies Troubleshooting, Dramatically Shortens Resolution Times for Network Operations Teams

April 18, 2017 09:00 AM Eastern Daylight Time

SANTA BARBARA, Calif.–(BUSINESS WIRE)–LogicMonitor, the SaaS-based, IT infrastructure monitoring platform used by thousands of companies worldwide, today announced the launch of LM Config, a fully-integrated configuration management solution for both devices and applications. This exciting product launch complements LogicMonitor’s powerful platform, while affirming its commitment to Service Providers and small-to-large Enterprise IT teams managing complex environments.

To deploy, LogicMonitor users simply enable LM Config device and application configuration management within LogicMonitor’s core infrastructure monitoring platform. LM Config helps teams maintain visibility and compliance within even the most distributed environments by alerting on device configuration changes the same way LogicMonitor alerts on performance metrics.

Steve Francis, LogicMonitor’s Founder and Chief Product Officer, explains, “LogicMonitor is the only monitoring platform to provide true correlation between infrastructure performance and configuration changes. LM Config was built in direct response to our customers’ requests for an intelligent configuration management solution for their devices and applications. It’s now simpler than ever to track the health of your entire infrastructure, down to the configuration file for every device in your environment.”

Highlights of LM Config:

  • Immediate deployment of LM Config via the LogicMonitor application.
  • Broad capabilities covering dozens of networking devices and applications, including Cisco, Juniper, Fortinet, Citrix, Palo Alto, vSphere, and more.
  • Configuration and performance visibility across distributed data centers.
  • Rapid alerting on device or application configuration changes ensures compliance and operational standardization.
  • Improve outage recovery time with access to configuration backups.

“LM Config is the first totally-integrated configuration management solution. Legacy, premises-based monitoring vendors offer disparate and disconnected config management where ‘the left hand doesn’t know what the right hand is doing.’ In contrast, LogicMonitor smartly built their LM Config directly into its core SaaS application experience. With LM Config, if our service desk or a client modifies a device configuration impacting infrastructure performance, we are automatically alerted—meaning we can revert back to a prior configuration, make a new change, or upgrade the device to put it back into service, recover the site, or hot-swap the device. LM Config allows us to maintain SLAs while keeping customers happy and iVision profitable!” according to Tom Laswell, Director for Engineering and Support Services at Atlanta-based iVision.

More information on how current users are benefiting from LM Config can be found in this LogicMonitor Case Study, featuring customer stories from iVision, Security 7, and Loyola University Maryland.

About LogicMonitor

LogicMonitorÆ is an automated, SaaS-based IT performance monitoring platform that provides the end-to-end visibility and actionable data needed to manage complex and agile IT environments. With LogicMonitor’s automated discovery of devices, IT teams can deploy and monitor their infrastructure faster and more effectively. LogicMonitor helps organizations leverage infrastructure performance data with built-in and customizable dashboards, performance forecasting, and detailed reporting. The built-in workflow capabilities in LogicMonitor, including alert routing and escalation management, improve issue response and resolution time.

Try LogicMonitor today with a free 14-day trial at www.logicmonitor.com/try-it-now.

Contacts
LogicMonitor, Inc.
Madeline Stack
(805) 200-4513
press@logicmonitor.com


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