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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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News & Articles

October 3, 2014 |

SMB Roadshow for IT Providers Heads to Australia

Technology author, blogger, and managed services business consultant Karl Palachuk will bring best practices on running an IT business to four cities in Australia and New Zealand.

Karl Palachuk will be bringing his SMB Roadshow down under in a series of half day, hands-on events. The key messages in the tour are targeted to technology providers who serve the small and midsize business market. Standard Operating Procedures (SOPs), how to design profitable projects, and key selling techniques for technology providers make up the roadshow’s curriculum.

Palachuk has been advising technology business professionals through his books, blogs, and touring events for nearly 20 years, helping thousands of managed service providers and IT consultants reach their customers with solid business models and technology offerings in cloud services, service migrations, remote management, and more.

Palachuk’s book “Managed Services in a Month” has been one of the top managed services instructional guides on for the past five years. His brand new book series, the “Managed Services Operational Manual Volumes 1 – 4,” was released last month after a successful crowdfunding campaign, which enabled the seamless production and release of the four books.

“I am extremely excited to be able to connect with IT consultants personally in Australia and New Zealand for the first time,” says Palachuk. “I have made many friends down under in the last 10 years [and] it will be great to see them all in real life!”

Professional Coach Jenifer Novak Landers is a special guest speaker on the tour. Landers will address relationship-building tips in her segment “Conceptual Selling – How to Sell Something Your Client Can’t See.” Her message aligns with Palachuk’s audience as typically clients of MSPs who do not understand the technical jargon and functionality of what their IT provider manages, which is an opportunity to build trust and create a connection so that sales are more successful and client relationships thrive.†

The SMB Roadshow will be in Brisbane Nov. 18, Sydney Nov. 20, Melbourne Nov. 25, and Auckland Nov. 27. To learn more, visit

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