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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News

March 20, 2011 |

CharTec & Outreach Enter into Channel Agreement

Outreach will sell CharTec’s Hardware as a Service and sales training offerings.

Outreach will sell CharTec’s Hardware as a Service and sales training offerings.

Hardware as a Service (HaaS) and sales training provide CharTec has entered into a partnership with telecommunications sales organization Outreach Telecom & Energy LLC. According to the terms of the agreement, Outreach Technology will sell CharTec’s services, with CharTec channel partners providing the on-site installation and support of those products.

CharTec & Outreach Enter into Channel AgreementOutreach Technology will refer its customers needing Full Managed Services, Assist Managed Services, CharTec BDR (Backup and Disaster Recovery) 100, 200 & 500 Appliances, and CharTec Website Caller ID to a CharTec partner in the customer’s geographic region.

The companies anticipate this partnership will result in more than 200 managed service deals per month. “With this partnership, Outreach is able to transform our telecom agents into technology agents and provide a new range of IT services without having to become IT experts,” says Outreach president Pete Keane. “CharTec’s services–including hardware and software procurement, backup, and disaster recovery–makes them an ideal partner for Outreach to increase our value to customers.”

When an Outreach customer requires new computers, servers, switches, routers, backup, network management or help desk support, the Outreach agent locates a CharTec partner that can provide these services. In cases when a customer has multiple business locations, or has IT problems that cannot be solved remotely for the other two locations, CharTec’s national base of partners can provide on-site IT support. For customers on a budget, CharTec’s HaaS model requires no up-front capital expense and only a flat-rate monthly service charge.

“Outreach Technology has a reputation and broad customer base that will benefit CharTec’s partners by literally handing them new opportunities to expand their business,” says CharTec CEO Alex Rogers. “Outreach agents are experts in uncovering IT problems in need of a solution, and CharTec partners are experts in supplying a solution, making this relationship beneficial for both companies and ultimately Outreach customers.”


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