Weston Group Adds Comstor Service Annuity Manager
Distributor now offering SaaS application for Cisco-centric reseller clients.
Westcon Group Inc., an IT distributor, is now offering Comstor Service Annuity Manager to select Cisco-focused resellers. The Comstor Service Annuity Manager is SaaS application designed to help resellers capture recurring revenue opportunities in their services business.
The Comstor Service Annuity Manager is designed to work in conjunction with 
Cisco SMARTnet, Cisco’s award-winning technical support service that offers direct, anytime access to a wide array of Cisco-oriented technical resources. Using Comstor’s Service Annuity Manager application, users can access an efficient quoting system and an elegant “cockpit view” of renewable opportunities from any Internet connection.
Vice president of Cisco sales at Comstor, Andy Banks, says the Service Annuity Manager product can be instrumental in helping Cisco-oriented resellers identify and capitalize on annuity-based revenue opportunities. “This class of services, which is fundamentally important to helping end-users manage lifecycles and warranties on their equipment investments, can represent a significant amount of a reseller’s recurring revenues,” he says.
Cisco Systems senior director of worldwide services Raja Sundaram concurs, adding “The Comstor Service Annuity Manager adds an important dimension to a reseller’s overall services offering, streamlining quoting and ordering processes so that partners have more time to address the needs of customers.”
