Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†

WWW: acer.com
With Thanksgiving approaching, Erick and Rich share a few things they’re thankful for this year and a few lesser known facts about the day AFTER Thanksgiving, Black Friday.

Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.
Are you pricing your MSP services effectively to drive success?
There may be some clear ways to deal with unknowns or other such challenges. Here are some things to look out for.
From headlines to CTAs, here’s what MSPs need above the fold to boost engagement and credibility.
Tracking KPIs like ticket resolution time, cost savings, and SLA compliance is the key to unlocking the full potential of automation — proving ROI, driving efficiency, and solidifying client trust in your MSP services.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.
Mike DePalma reveals how OpenText is rethinking its partner strategy, and helping MSPs evolve with AI, cybersecurity, and the next wave of channel growth.
Forget “good enough.” These advanced tools are redefining security for MSPs.
Learn where many MSPs go wrong, how to fix it, and what safeguards you can build into your services and contracts to protect both your clients and your business.


