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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Products
News
September 12th, 2022 | Rich Freeman
Speakers including security general manager Mike Puglia (pictured) announced those and other forthcoming products and updates during the DattoCon partner event today in Washington D.C.
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News
September 9th, 2022 | Rich Freeman
Due to ship within weeks, the second major addition to the vendor’s portfolio of process optimization solutions for MSPs will collect notifications from security, VoIP, and other vendors and then feed them back out as tickets to the user’s PSA solution.
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Article
September 2nd, 2022 | James E. Gaskin
A boatload of goodies from VMware, new desktop processors from AMD, a new CRO for Barracuda, and a penguin with shoes (seriously, and they could save his life) are among the many stories we left the beach early to bring your way.
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News
August 31st, 2022 | Rich Freeman
Called Flex Policies, the new feature lets technicians apply policies to all existing and new Apple endpoints meeting pre-defined criteria without manual effort.
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News
August 30th, 2022 | Rich Freeman
The new functionality gathers threat information in near real time directly from Microsoft via API-level connections, displays it in Augmentt Secure’s interface, and can then forward it based on customized rules to technicians and PSA solutions.
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News
August 25th, 2022 | Rich Freeman
The first two members of the new SonicWave 600 series can increase overall wireless throughput by up to 400% compared to Wi-Fi 5 technology, the company says, and reduce latency by up to 75%.
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News
August 24th, 2022 | Rich Freeman
Attendees at a two-part online “Battle Royale” hosted next week by IT network and marketplace Channel Program will help select this year’s finalists in ConnectWise’s annual competition for startup makers of MSP software.
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Article
August 19th, 2022 | James E. Gaskin
Two new security alliances, new phones from Poly, a new CEO for GoTo and channel chief for MSP360, and new ads in Japan for something you’d think millennials already do plenty of—drink beer—are among the stories we’re finally telling you about.
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News
August 17th, 2022 | Rich Freeman
Called Process Insights, the service delivers real-time, round-the-clock application telemetry to the vendor’s SOC, where analysts search for suspicious activity, filter out false positives, and issue automated recovery “playbooks” for legitimate threats.
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News
August 16th, 2022 | Rich Freeman
Based on technology the company acquired last month, N-able Cloud User Hub provides multi-tenant tools for administering and securing Microsoft 365 accounts, users, and licenses.
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