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ASCII Group
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
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Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
VoIP
News
May 17th, 2022 | Rich Freeman
The two new systems are both designed to help businesses provide fax capabilities in the office and at remote work sites without relying on increasingly outdated analog phone lines.
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News
May 5th, 2022 | Rich Freeman
The joint initiative will help ASCII Group members expand beyond IT services into new and profitable markets at a time when providers of voice and connectivity services are adding network and device management to their offerings.
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News
April 18th, 2022 | Rich Freeman
LastPass, SkyAMP, and Wildix share insights on their latest milestones and future goals.
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Press Release
February 10th, 2022 | ChannelPro
This Vendor’s 4K Videoconferencing, UC, Audio, and Zoom- & Teams-based Solutions Will Help D&H Partners Outfit the New Hybrid Meeting Spaces
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News
February 2nd, 2022 | Rich Freeman
Now named GoTo, the company has ambitious plans to market a simplified portfolio of integrated remote management and unified communications solutions through a dramatically expanded set of partners, including MSPs.
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News
January 20th, 2022 | Rich Freeman
Named Clarity, the portal and management tool features a streamlined interface and a new set of APIs designed to make incorporating unified communications functionality into other backend business solutions easier for MSPs.
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Resource
December 3rd, 2021 | ChannelPro Weekly
Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out.
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News
December 1st, 2021 | Rich Freeman
Called Microsoft Teams Essentials, the service provides group video calls for up to 30 hours and 300 people, up to 10 GB of file storage, group chat, calendaring, and more without a Microsoft 365 subscription for $4 per user per month.
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Article
November 12th, 2021 | Rich Freeman
This channel-only vendor provides VoIP services by MSPs for MSPs.
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Resource
October 15th, 2021 | ChannelPro Weekly
Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains.
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