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Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news.
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
VoIP
News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).
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Press Release
March 27th, 2020 | ChannelPro
As organizations everywhere turn to remote team collaboration, Avaya is providing more free software to stay engaged, productive and connected
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News
March 25th, 2020 | Rich Freeman
The unified communications vendor fast-tracked development of the browser-based tool, which was originally slated to reach market in June, to help its partners support end users struggling to stay productive while working from home.
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From the Coronavirus Trenches
March 25th, 2020 | Robert Leonard
In this first-person account, a channel pro from the midwest shares lessons learned on getting clients ready for remote productivity.
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Press Release
March 24th, 2020 | ChannelPro
Amidst unprecedented demand across portfolio, company expands complimentary “Emergency Remote Work Kit” offerings with addition of GoToConnect UCC platform.
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Press Release
March 23rd, 2020 | ChannelPro
The international company is embracing the work from home initiative required by businesses and numerous governments by enabling employees to work remotely.
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Press Release
March 23rd, 2020 | ChannelPro
CLASSOUND is the first cloud-based VoIP solution to deliver HD quality globally, unifying internal and external communications.
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News
March 13th, 2020 | Rich Freeman
The recently introduced enhancements provide more control over what data the unified communications integration platform exchanges with ConnectWise Manage and Autotask PSA, and provides greater visibility into unanswered calls, among other topics.
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News
March 10th, 2020 | Rich Freeman
Now majority owned by private equity, the unified communications-as-a-service vendor plans to use the extra capital at its disposal to add tools, double headcount, and further simplify its solutions.
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News
February 27th, 2020 | Rich Freeman
The deal with Sverica Capital Management positions the UCaaS vendor, which sells exclusively through MSPs, to expand its partner base more rapidly, according to CEO Zane Conkle (pictured), who will continue to lead the firm.
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