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When is BDR software sexy? When it comes with unlimited storage. Join Erick and Rich for a chat about that new feature from Axcient, the importance of being realistic about how many strategic goals you pursue, and the creepiness of Amazon having facial recognition technology that knows when you’re afraid.
Can you guess where Erick and Rich are recording from this week? Hint: They’ll be discussing the unique role CompTIA plays in the channel, plus why you should involve your employees in decision-making, grasshoppers in Las Vegas, and other biblical plagues. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
VoIP
News
August 19th, 2019 | Rich Freeman
The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.
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Article
August 9th, 2019 | Colleen Frye
Nexogy is a cloud-based VoIP and UcaaS provider that also offers managed firewall and SD-WAN, internet services, and contact center solutions.
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Download
July 22nd, 2019 | ChannelPro Weekly
Didn’t make it to Microsoft Inspire this year? Neither did Rich, technically speaking, but he was very nearby and met with a lot of Microsoft partners. Hear him discuss the latest from Barracuda, BitTitan, Tech Data, CloudJumper, and Pax8 with Matt.
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News
July 18th, 2019 | ChannelPro
The new addition to the vendor's Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls.
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Press Release
June 28th, 2019 | ChannelPro
Innovative “Want More, Give More, Get It Done” Culture is Recognized by the Region’s Foremost Business Publication
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Article
June 14th, 2019 | Rich Freeman
Zane Conkle (pictured), CEO of VoIP vendor Cytracom, says MSPs must standardize their stack and get their messaging right if they want to make money in the voice market.
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News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
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Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
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News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
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News
March 4th, 2019 | ChannelPro
The new Intermedia Unite Envision is designed to incorporate calling and meeting data into insightful visualizations that enable administrators and partners to continually optimize system performance.
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