IT and Business Insights for SMB Solution Providers

VoIP

Resource
February 2nd, 2021 | ChannelPro
Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster. - read more
 
Resource
December 11th, 2020 | ChannelPro Weekly
Some things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels. - read more
 
Article
December 8th, 2020 | James E. Gaskin
While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity. - read more
 
Press Release
August 31st, 2020 | ChannelPro
Greenville, S.C. – August 31, 2020 – SYNNEX Corporation, a leading business process services company, today announced the expansion of its Unified Communications and Collaboration portfolio with Mitel, a global market leader in business communications. - read more
 
News
August 21st, 2020 | Rich Freeman
The company’s progressive dialer system for high-volume calling can now integrate campaigns with multiple CRM solutions. 1Stream updates include the ability to route support calls to specific technicians and easier click-to-dial functionality for Autotask users. - read more
 
News
July 13th, 2020 | Rich Freeman
One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system. - read more
 
Resource
June 26th, 2020 | ChannelPro
Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design. - read more
 
Resource
June 12th, 2020 | ChannelPro Weekly
Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. - read more
 
News
June 8th, 2020 | Rich Freeman
The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions. - read more
 
Article
June 8th, 2020 | Robert Cooper
Worldwide brands are advancing on local MSPs, but there are ways the little guys can stay in business. - read more
 

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