Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
It’s official. Datto is now a subsidiary of Kaseya that, according to its new ownership, will continue to sell its current catalog of solutions under its current brand name.
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Don’t worry. If you haven’t collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you’ll still enjoy this week’s episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services.
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Introduced alongside a new cybersecurity education partner program, the new ION and ION+ appliance families are designed to pack the same features found in Recovery Series and Recovery Series MAX products into quieter, more compact form factors.
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The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.
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The new functionality is one item on a long list of updates and integrations for the company’s RMM, PSA, security, BDR, and other MSP solutions.
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A partnership for Wasabi and Unitrends, another for Fortinet and Linksys, an IPO for KnowBe4, and a promising development for people who want to journey to the afterlife like a Viking are but a few of the many stories we’ve finally taken the time to report.
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The threat detection vendor’s solution, which is designed to defend SaaS collaboration applications from ransomware, malware, and phishing, will be Datto’s first security-related product other than BDR offerings.
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The deal adds outsourced security services to a portfolio that already included solutions for identity and access management, dark web monitoring, network assessment, compliance management, BDR, and security awareness training.
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