IT and Business Insights for SMB Solution Providers

Unigma

Slide Gallery
January 23rd, 2019 | Rich Freeman
What’s now: A strong start for the company’s “Done Deal” program and the rise of specialized MSPs. What’s next: At least three acquisitions, a big RMM update with “disruptive” network management functionality…and quite possibly an IPO. - read more
 
Slide Gallery
October 26th, 2017 | Rich Freeman with Colleen Frye
Top executives at Kaseya, Continuum, SolarWinds MSP, and eFolder chime in on a story that has upended the competitive landscape for RMM, PSA, and business continuity solutions. - read more
 
News
October 4th, 2017 | Rich Freeman
Introduced at the managed services software maker’s European user conference, an updated edition of Unigma now feeds billing data directly to leading PSA systems and provides single sign-on access via Kaseya’s AuthAnvil system. - read more
 
News
May 16th, 2017 | Rich Freeman
Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service. - read more
 
News
May 9th, 2017 | Rich Freeman
The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources. - read more
 
Article
March 31st, 2017 | Ellen Muraskin
Three MSPs talk frankly about their journey from courting end customers to wooing fellow IT providers. - read more
 
Article
January 27th, 2017 | Rich Freeman
Dueling headline grabbers from Cisco, new FastTrack services from Microsoft, and statistical evidence that sleep deprivation really doezzzzzzz…Where were we again? Oh yes, about to take you through a week’s worth of stories we missed. - read more
 
Slide Gallery
January 25th, 2017 | Rich Freeman
With the latest update to its RMM solution now in customers’ hands, the managed services software maker is looking ahead to forthcoming cloud management and MSP benchmarking solutions. - read more
 
Article
October 14th, 2016 | Rich Freeman
A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week. - read more
 
News
August 2nd, 2016 | ChannelPro
Launched within a day of one another, the new systems help channel pros compare projected expenses before choosing a public cloud, and then monitor ongoing usage and expenses. - read more
 

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