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Rich and Erick discuss the many valuable distributor and vendor resources that channel pros often fail to take advantage of, as well as the bad, bad things that can happen when someone on an airplane decides they need emergency access to a bathroom.
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Unigma
Slide Gallery
January 23rd, 2019 | Rich Freeman
What’s now: A strong start for the company’s “Done Deal” program and the rise of specialized MSPs. What’s next: At least three acquisitions, a big RMM update with “disruptive” network management functionality…and quite possibly an IPO.
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Slide Gallery
October 26th, 2017 | Rich Freeman with Colleen Frye
Top executives at Kaseya, Continuum, SolarWinds MSP, and eFolder chime in on a story that has upended the competitive landscape for RMM, PSA, and business continuity solutions.
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News
October 4th, 2017 | Rich Freeman
Introduced at the managed services software maker’s European user conference, an updated edition of Unigma now feeds billing data directly to leading PSA systems and provides single sign-on access via Kaseya’s AuthAnvil system.
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News
May 16th, 2017 | Rich Freeman
Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service.
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News
May 9th, 2017 | Rich Freeman
The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources.
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Article
March 31st, 2017 | Ellen Muraskin
Three MSPs talk frankly about their journey from courting end customers to wooing fellow IT providers.
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Article
January 27th, 2017 | Rich Freeman
Dueling headline grabbers from Cisco, new FastTrack services from Microsoft, and statistical evidence that sleep deprivation really doezzzzzzz…Where were we again? Oh yes, about to take you through a week’s worth of stories we missed.
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Slide Gallery
January 25th, 2017 | Rich Freeman
With the latest update to its RMM solution now in customers’ hands, the managed services software maker is looking ahead to forthcoming cloud management and MSP benchmarking solutions.
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Article
October 14th, 2016 | Rich Freeman
A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week.
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News
August 2nd, 2016 | ChannelPro
Launched within a day of one another, the new systems help channel pros compare projected expenses before choosing a public cloud, and then monitor ongoing usage and expenses.
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