IT and Business Insights for SMB Solution Providers

Unigma

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July 24th, 2019 | ChannelPro
Private equity money is pouring into the managed services market in torrential quantities. Vendors are buying or merging with other vendors all but weekly. Having trouble keeping track of it all? Download this handy and extremely partial scorecard for an at-a-glance overview of the continuing consolidation among the software suppliers channel pros care about. - read more
 
Slide Gallery
January 23rd, 2019 | Rich Freeman
What’s now: A strong start for the company’s “Done Deal” program and the rise of specialized MSPs. What’s next: At least three acquisitions, a big RMM update with “disruptive” network management functionality…and quite possibly an IPO. - read more
 
Slide Gallery
October 26th, 2017 | Rich Freeman with Colleen Frye
Top executives at Kaseya, Continuum, SolarWinds MSP, and eFolder chime in on a story that has upended the competitive landscape for RMM, PSA, and business continuity solutions. - read more
 
News
October 4th, 2017 | Rich Freeman
Introduced at the managed services software maker’s European user conference, an updated edition of Unigma now feeds billing data directly to leading PSA systems and provides single sign-on access via Kaseya’s AuthAnvil system. - read more
 
News
May 16th, 2017 | Rich Freeman
Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service. - read more
 
News
May 9th, 2017 | Rich Freeman
The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources. - read more
 
Article
March 31st, 2017 | Ellen Muraskin
Three MSPs talk frankly about their journey from courting end customers to wooing fellow IT providers. - read more
 
Article
January 27th, 2017 | Rich Freeman
Dueling headline grabbers from Cisco, new FastTrack services from Microsoft, and statistical evidence that sleep deprivation really doezzzzzzz…Where were we again? Oh yes, about to take you through a week’s worth of stories we missed. - read more
 
Slide Gallery
January 25th, 2017 | Rich Freeman
With the latest update to its RMM solution now in customers’ hands, the managed services software maker is looking ahead to forthcoming cloud management and MSP benchmarking solutions. - read more
 
Article
October 14th, 2016 | Rich Freeman
A first look at Microsoft Dynamics 365, a new hybrid cloud offering from Amazon Web Services and VMware, and a fool-proof formula for dividing up a cake fairly among people with infinite lifespans are all among the stories we didn’t write about this week. - read more
 

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