Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Managed service providers who include an automated SaaS security solution in their stack can better protect customers without adding more management time.
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Managed services providers are answering the call to help their clients economically improve their threat defense with cloud-first backup and recovery.
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“Work from anywhere” management, the company believes, requires a comprehensive, user-centric, cloud-first approach to applications, networks, and infrastructure.
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The new sales opportunities and cloud software (including a social networking addition to Microsoft Viva, pictured) debuted on the opening day of Microsoft’s annual Inspire partner conference.
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Those of you resisting the switch from a hardware-focused managed services model to the cloud-first model of the future, at least, are the biggest threat to the vendor’s continued growth, according to execs like Joseph Landes (pictured).
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NCE shakes up Microsoft’s legacy Cloud Solution Provider program, and includes numerous pricing and billing changes that channel pros need to know.
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Called Microsoft Teams Essentials, the service provides group video calls for up to 30 hours and 300 people, up to 10 GB of file storage, group chat, calendaring, and more without a Microsoft 365 subscription for $4 per user per month.
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