Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The new sales opportunities and cloud software (including a social networking addition to Microsoft Viva, pictured) debuted on the opening day of Microsoft’s annual Inspire partner conference.
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Those of you resisting the switch from a hardware-focused managed services model to the cloud-first model of the future, at least, are the biggest threat to the vendor’s continued growth, according to execs like Joseph Landes (pictured).
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NCE shakes up Microsoft’s legacy Cloud Solution Provider program, and includes numerous pricing and billing changes that channel pros need to know.
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Called Microsoft Teams Essentials, the service provides group video calls for up to 30 hours and 300 people, up to 10 GB of file storage, group chat, calendaring, and more without a Microsoft 365 subscription for $4 per user per month.
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