This paper examines those responses to look at both the challenges and opportunities that managed service providers face with respect to de
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Erick and Rich have lots to say about the latest step in ConnectWise’s security push, the reasons you should inspect what you expect in your employees, and the ultimate gift for that special someone: a talking wall-mounted fish that integrates with Amazon Alexa.
Back after the Thanksgiving holiday, Erick and Rich chat about the newest Sophos XG Firewall, the importance of letting underperforming employees go sooner versus later, and a brave scientific experiment involving swallowed Lego heads. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Data Protection
News
December 4th, 2018 | Rich Freeman
Unlike sales reps, members of the new 11-person unit are tasked exclusively with driving partner satisfaction and retention through regular outreach and engagement.
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November 19th, 2018 | ChannelPro Weekly
Joined by consultant extraordinaire and MSP Foundry chief Ronnie Parisella, Matt and Rich dive into the news about Kaseya buying Spanning, Hewlett Packard Enterprise refreshing its secondary storage portfolio, Microsoft refreshing its hardware lineup and Windows OS, best practices for selecting RMM platforms, and more. They also introduce you to some guy named Alfred Applebaum. And no, we’ve never heard of him either.
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November 19th, 2018 | ChannelPro
Listen in as Erick (broadcasting from frigid Fargo, N.D.) and Rich discuss Axcient’s efforts to win back MSPs, a business book every entrepreneur should read, and a story from the world of product packaging that raises the question “would you like some tide with that cheese?”
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November 14th, 2018 | ChannelPro Weekly
Don’t try and fool us. We know you haven’t attained donut-level status in the ChannelPro Weekly partner program yet. We’ll let you listen in anyway, though, as Matt, Rich, and guest host Karl Palachuk discuss Continuum’s analysis of the managed services market, Microsoft’s new VDI solution, StorageCraft’s new partner program, CloudJumper’s single-server WaaS solution, USB extenders old and new, and more.
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News
November 14th, 2018 | Rich Freeman
The data protection vendor is rolling out new partner resources and paying “obsessive” attention to partner satisfaction as well in connection with a renewed focus on attracting and retaining MSPs, according to Chief Revenue Officer Jeff Cummings (pictured).
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News
November 7th, 2018 | Rich Freeman
Version 7.8 of the consolidated BDR, storage, and security offering also includes functionality for orchestrating and automating cloud-based disaster recovery processes, according to Americas Vice President and General Manager Patrick Hurley (pictured).
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October 29th, 2018 | ChannelPro
Erick and Rich (broadcasting from a very yellow hotel room somewhere) ponder the meaning of Datto founder Austin McChord stepping down as CEO, the best way to approach sales presentations, and the dubious appeal of vacationing on the Titanic.
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October 24th, 2018 | Rich Freeman
Early reactions from channel pros to the news that founder Austin McChord is stepping down from the company’s C-suite.
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October 24th, 2018 | Rich Freeman
In a conversation with ChannelPro today, Datto’s vice president of business development said that the culture McChord created and the innovation he fostered will live on despite the change of leadership atop the company.
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October 23rd, 2018 | ChannelPro
MSPs can now procure Dropsuite’s Cloud Backup for Office 365 and Cloud Backup for G Suite Gmail offerings via Pax8’s cloud marketplace or directly within their PSA.
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