IT and Business Insights for SMB Solution Providers

Customer Service

May 11th, 2012 | ChannelPro
Your customers may take to social media, like Facebook or Twitter, to publicly lodge a complaint against you. Find out how you can best handle this situation. - read more
April 27th, 2012 | Colleen Callahan
To succeed in a tough business climate, Dubuque Data Services focuses on personalized service and lets employees make the call when serving customers. - read more
April 4th, 2012 | Karen Drinkard
Through client interaction, unique programs, and third-party satisfaction surveys, Gregg Communications aims to please customers, reaping rewards internally as a result. - read more
July 8th, 2010 | David Neel
By taking a personal interest in our clients, we have grown our business through word-of-mouth referrals. In many cases, it has also led to lasting friendships and connections within our community. - read more
June 25th, 2010 | Michael Schwab
If you want to retain clients and grow your business, outpace the competition with exemplary customer service. - read more


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