IT and Business Insights for SMB Solution Providers

Customer Experience

Press Release
February 18th, 2020 | ChannelPro
Netwrix aims to become the easiest security vendor to do business with and ensure both customers and partners have positive experience with Netwrix products and services. - read more
Press Release
February 4th, 2020 | ChannelPro
Integration of Nectar Diagnostics with CX Assurance raises the stakes for testing, monitoring and resolution for DevOps teams - read more
February 3rd, 2020 | Megan Santosus
Customers are seeking experiences that are thoughtful, well-designed, seamless, and flexible—through all the touchpoints of the relationship. - read more
Press Release
February 3rd, 2020 | ChannelPro
Innovation with an Expanding Technology and Partner Ecosystem is Enabling Smart, Simple, More Personalized Communications to Fuel Business Transformation - read more
Press Release
January 28th, 2020 | ChannelPro
January 28, 2020 08:00 AM Eastern Standard Time - read more
January 20th, 2020 | Benjamin Pearce
ACP Technologies looked outward and inward to grow the business through process improvements that focus on a winning customer experience. - read more
Press Release
December 16th, 2019 | ChannelPro
Technology and customer focused business leader to turn customer experience into a key differentiator - read more
Press Release
December 11th, 2019 | ChannelPro
Bold360 Expands Messaging to WhatsApp, WeChat, Facebook Messenger, and SMS Text - read more
Press Release
December 3rd, 2019 | ChannelPro
Poly's EncorePro family of headsets and MDA 500QD Series audio processors round out the broadest range of devices available for dynamic contact center environments - read more
November 21st, 2019 | Siddharth Taparia
Integrating a competitor’s expertise into your customer’s experience can broaden your overall offering and enhance your brand. - read more


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