Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
MSPs have an opportunity to help their customers meet the expectations of a tech-savvy generation by leveraging AI-powered UCaaS solutions.
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Artificial intelligence, the next frontier of automation, will be a business imperative for channel pros who want to become more agile, innovative, and competitive.
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Invarosoft is a leading vendor in the CX software category, enabling MSPs to improve customer experience, communication, security, account management, and productivity with over 14 tools in one platform.
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New research from Rackspace finds top use cases for AI/ML are data analytics and innovation drivers, but organizations are struggling with implementation.
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SAP SE (NYSE: SAP) today said it has created one marketplace for solutions and services from SAP and its partners, merging SAP® App Center for partner solutions with SAP Store for SAP solutions.
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New Loyalty Management product gives companies a 360-degree view of every member to increase customer satisfaction and create revenue-generating loyalty programs
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