IT and Business Insights for SMB Solution Providers

ChannelPro 5 Minute Roundup

Video
October 8th, 2021 | ChannelPro
Erick and Rich discuss the significance of Microsoft launching Windows 11 in the same week VMware updated its cloud platform, urge you to raise prices in January, and salute an industrious squirrel who borrowed a pickup truck to store walnuts. - read more
 
Video
October 1st, 2021 | ChannelPro
Erick and Rich sift through the implications of this week’s VoIP DDoS attack, explain the one situation when you should never present a sales proposal, and consider hiring a German hamster to manage their investments. - read more
 
Video
September 24th, 2021 | ChannelPro
This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers. - read more
 
Video
September 17th, 2021 | ChannelPro
Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows. - read more
 
Video
September 13th, 2021 | ChannelPro
This week, Erick and Rich discuss partnering with Zoom, the dangers of excessive teamwork in your company (yes, that IS possible), and what the heck that big purple thing McDonalds calls Grimace really is. - read more
 
Video
September 4th, 2021 | ChannelPro
This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru. - read more
 
Video
August 27th, 2021 | ChannelPro
Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity. - read more
 
Video
August 13th, 2021 | ChannelPro
Erick and Rich discuss why hiring good employees is so hard today, why that trend makes retention critical, why you should (almost) never customize service agreements, and why you should also never bite an Olympic gold medal. - read more
 
Video
July 30th, 2021 | ChannelPro
This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets. - read more
 
Video
July 23rd, 2021 | ChannelPro
Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls. - read more
 

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