IT and Business Insights for SMB Solution Providers

Security

News
September 23rd, 2020 | Rich Freeman
Part of the company’s wider efforts to strengthen the security of its products at a time of increased assaults on RMM and remote access systems, the new program will reward “white hat” hackers for identifying vulnerabilities in ConnectWise applications. - read more
 
Resource
September 21st, 2020 | ChannelPro
This Expert Guide from ChannelPro will walk you through what you need to up your managed services game, such as developing cloud solutions, offering managed security and managed IoT services, plus why you should standardize to increase efficiency. - read more
 
News
September 21st, 2020 | Rich Freeman
Drawing on existing functionality in that system, users who share administrative duties with a client’s in-house IT department can now empower the customer to change access rights and perform other steps on their own. - read more
 
Press Release
September 18th, 2020 | ChannelPro
Greenville, S.C. – September 2, 2020 – SYNNEX Corporation (NYSE: SNX), a leading business process services company, today announced the addition of Palo Alto Networks to its GSA and NASPO contracts, giving partners the ability to sell Palo Alto Networks’ innovative cybersecurity technologies in the state, local and education (SLED) market. - read more
 
Resource
September 18th, 2020 | ChannelPro Weekly
Remember Groucho Marx’s joke about not joining a club that would have him as a member? This isn’t that kind of club. This is the club founded by Matt, Rich, and guest host Juan Fernandez, of ImageNet Consulting, that we think you’ll love to join. - read more
 
Resource
September 18th, 2020 | Malwarebytes
When it comes to managing cybersecurity, safeguarding client endpoints is a critical piece of the MSP service offering. MSPs should have an endpoint security vendor that helps them overcome common issues that can cut into profits and lead to client churn. Ultimately, your vendor should optimize the efficiency of your time and efforts so that you can continue to grow your business and maximize revenue. - read more
 
Resource
September 15th, 2020 | Datto
The primary goal of sales is to generate new business for your company. For an MSP, as is the case for any company, this happens in a variety of ways. For service providers in particular, sales and marketing isn’t just about closing deals. Since MSPs are selling a service, these disciplines should be about identifying and engaging the right prospects. In other words, potential customers that have a set of IT needs that their business can provide for them over time. In this ebook, we’ve pulled... - read more
 
Resource
September 15th, 2020 | Datto
MSPs use a variety of pricing strategies today, and yours will ultimately be dictated by your business’ specific needs. Per-user or per-device pricing is the most popular method, while others opt for fixed-price models or a hybrid of the two. There are also some newer pricing models emerging that may make sense for your company. Regardless of the structure you choose, there are many factors to consider.The good news is that developing a pricing model doesn’t have to be an exercise in trial and... - read more
 
Resource
September 15th, 2020 | Datto
So, what should you be thinking about as you develop a marketing program to help grow your managed services business? We’ve collected a group of experts from successful IT service businesses and asked them to share their thoughts on putting together an effective business-to-business (B2B) marketing program. It’s no surprise that their overriding advice is simple: inbound should clearly be a key piece of your program, but don’t forget some of the more traditional marketing methods. In the end,... - read more
 
Resource
September 15th, 2020 | Datto
In larger organizations, lead generation is collaborative effort between sales and marketing. For smaller shops, it might be a one person effort, but the concept is the same. Regardless of size, successful MSPs dedicate considerable time and effort to lead generation. In this ebook, we will explore a variety of tried and true methods from IT service professionals and marketing experts for identifying, qualifying and nurturing potential customers. - read more
 

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