Privacy a Business Imperative
Security professionals point to data privacy as one of their three top areas of responsibility, according to a recent Cisco study.
ChannelPro and Channel Pros: Then and Now
ChannelPro celebrates its 15th anniversary by checking in with IT business owners featured in cover stories from our inaugural year.
Hire Power
IT Assurance built a recruiting and hiring engine that fuels growth and retains a diverse, highly skilled workforce.
Why Diversity, Equity, and Inclusion Programs Disappoint (and How to Fix Them)
A successful DEI initiative requires a framework to measure and support efforts that go beyond hiring to focus on inclusion and equity as well.
Cold Calling 201
Good cold callers start with a strong problem-solving premise, not a sales pitch, and focus on relationship building.
Vendor to Watch: SkyAMP
SkyAMP’s compact devices boost Wi-Fi, Bluetooth, and cellular signals without any power whatsoever.
Smart Hotels
Channel pros interested in the smart building vertical will find hotels are looking to improve the customer experience and lower costs.
Service Portfolio Management Is Key to Sustainable Revenue Growth
A service portfolio manager works with delivery, sales, and marketing to inform your services strategy and plan investments to meet market needs.
Is AOM for You?
An emerging channel-friendly version of TPM called alternative OEM maintenance (AOM) is giving channel pros a chance to cash in on so-called “technology lifecycle management.”
Preparing for VoIP DDoS Attacks
Channel pros seeking to deal with growing threats to their customers’ VoIP systems should examine providers’ networks, service-level agreements, and incident response plans.