IT and Business Insights for SMB Solution Providers

Xirrus Enhances Wi-Fi Management Solution for MSPs

CommandCenter enables MSPs to independently create and maintain cloud-managed Wi-Fi service offerings for their customers regardless of location or size. By ChannelPro

Xirrus, a provider of next generation, cloud-enabled Wi-Fi networks, has unveiled the latest enhancements to its CommandCenter Wi-Fi management solution, including a new intuitive interface and application programming interfaces (APIs).

According to the company, the solution’s new interface provides a simple, aggregated method to monitor thousands of customer locations, delivering powerful visibility and monitoring, fast problem identification, and operational triage. Additionally, the new APIs allow common operations such as dynamic creation and change of Wi-Fi networks within the existing operational workflow and visibility into client location.

“Our clients rely on us to ensure their Wi-Fi network performs optimally at all times. Visibility across all clients allows us to easily identify and quickly resolve any issues and therefore meet our service level agreements,” says Kenny Riedell, director of professional services for Accent Computer Solutions, Inc. “Xirrus CommandCenter provides… a way to quickly provision new clients, monitor ongoing operations, and scale greater than ever before. This gives us unprecedented operational efficiency and helps us deliver great results to our clients.”

The new enhancements to Xirrus CommandCenter, a component of the Xirrus Management System (XMS) for Cloud, enable MSPs to incrementally scale operations, monitor customers, and respond immediately to minimize network downtime. MSPs can manage anywhere from dozens to thousands of customers at the same time. The solution features a network operations view for individual Wi-Fi network status and automatic escalation with the ability to drill down into a network for added visibility and troubleshooting.

"The demand for value-add, Wi-Fi-enabled IT services is greater than ever, and the ease and speed at which MSPs enable new customers and increase revenue and profit is essential to their success," says Jillian Mansolf, chief commercial officer at Xirrus. "The latest enhancements to CommandCenter make available the best solution on the market for MSPs to deliver, manage, and ramp up services faster and more efficiently than ever before."

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