Webroot, a provider of intelligent cybersecurity for endpoints and collective threat intelligence, has partnered with Fast Fix 123, an online technical support company providing computer services and diagnostics. Through this partnership, Webroot SecureAnywhere Business Endpoint Protection and Webroot SecureAnywhere Business Mobile Protection will be deployed in conjunction with Fast Fix’s remote connection technology to enable its certified technicians to protect customers more effectively, increase their network administrator efficiency, and lower overhead costs.
“Webroot has provided a cloud-based endpoint protection that allows our customers to take a hands-off approach, while our Microsoft certified technicians do all the dirty work,” says Paul Cozzolino, CEO and founder at Fast Fix 123. “Providing a cloud-based antivirus and anti-malware solution that can be managed remotely has expanded the level of support we can deliver, and the feature-rich web-based console has allowed us to customize protection to the needs of the individual while putting customer protection at the forefront of our mission. Webroot has become Fast Fix 123’s stay-at-home technician.”
Webroot SecureAnywhere solutions are designed to be light on system resources with most security scans taking less than two minutes. Additionally, its real-time threat intelligence protects users against malware infections without the need for program patches or signature updates.
“Webroot’s innovative approach to protecting endpoints enables MSPs to offer their customers enhanced security and improved productivity thanks to reduced support overheads and minimal downtime as a result of viruses and malware,” says Charles Tomeo, vice president of channel and technical sales at Webroot. “We are always open to acquiring new channel partners who are committed to delivering excellent solutions and support services to their customers, and Fast Fix 123 closely fits our strategic partnership model at Webroot. Not only does it have extensive technical expertise, its comprehensive service plans matches Webroot’s strong customer focus and stellar product offerings.”