IT and Business Insights for SMB Solution Providers

Uplevel Enables MSPs to Offer HIPAA-compliant IT Services to Small Business

Uplevel Systems will enable managed service providers (MSPs) to deliver complete, affordable information technology (IT) solutions to doctors, dentists and insurance agencies and other regulated businesses in compliance with Health Insurance Portability and Accountability Act (HIPAA) provisions. Uplevel's integrated IT infrastructure equips MSPs to deliver secure, one-stop technology upgrades to healthcare providers with no up-front cost—a savings of up to $3,000 per site. Uplevel will sign Business Associates Agreements (BAAs) with its MSP partners serving companies covered by HIPAA.

HIPAA requires healthcare providers to implement data privacy policies to safeguard patient information against loss, accidental disclosure, theft, ransomware, and other cyber-attacks. Failure to comply with HIPAA leaves companies open to fines and potentially costly lawsuits. By law, MSPs serving healthcare providers or their business partners must put in place a BAA to assure that products and services handling protected health information (PHI) can satisfy rigorous security requirements. Uplevel equipment introduces an enterprise-class solution that can support these requirements on a subscription basis that proves highly affordable to small companies.

"Everyone agrees that securing patient data should be a top priority, but meeting HIPAA requirements can end up costing MSPs a great deal of time and money," says Glenn Chagnot, VP of Marketing at Uplevel. "Managed services based on our solution are a great fit for small medical, dental, and insurance offices because our MSP partners can deliver a secure infrastructure solution that is easy to sell and support, built to prevent accidental misconfiguration, but still affordable. We take a lot of the pain out of dealing with HIPAA."

The Uplevel solution delivers an instant IT infrastructure upgrade to small and medium-sized businesses (SMBs) still using off-the-shelf consumer-grade routers and firewalls. Along with Ethernet, Wi-Fi, file server, and virtual private network (VPN) capabilities, the Uplevel solution includes business-class firewall, intrusion detection/prevention (IDS/IPS), and encryption to strengthen defenses against malware, spoofing and other cyber-breaches. Secure, automated backup to the cloud adds protection against human error, physical loss of data, and even natural disasters.

Helping MSPs Get the Word Out

Uplevel is also providing innovative marketing and lead generation programs to help MSPs find and recruit new customers in the healthcare industry. "Part of the value we bring to our MSP partners is making it easier for them to target and take share in new markets," says Chagnot. "We've created turnkey campaigns featuring demand generation and branded collateral to make it easy for partners to market, while still focusing on their core business."

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