“We’ve allowed IT and employees to sort of work together to make sure that the updates happen at the right time,” Kofahl says. “IT can set a policy and users can set a deferral or a preferred time.”
Since the start of the coronavirus pandemic, 58% of IT decision-makers have expedited the use of virtual desktops, according to a 2020 HP research study. A second application introduced today, called HP Cloud Endpoint Manager, is designed to help businesses deploy and securely manage the thin client devices many businesses use in conjunction with cloud-based desktops. The system supports more than 40 selectable alerts and can display 20 different kinds of real-time endpoint data.
“We built a completely customizable user interface that puts the important information that IT wants right at their fingertips,” Kofahl says.
HP Adaptive Endpoint Management is available immediately. HP Connect for Microsoft Endpoint Manager is expected to ship in December, with HP Cloud Endpoint Manager following in January.
Research conducted by The Harris Poll on behalf of Sungard Availability Services underscores the degree to which supporting remote end users is likely to be a fact of life for IT professionals well into the future. Published in July, the study found that among the 57% of U.S. adults who have been working from home since the start of the pandemic, 43% don't want to return to the office ever and 51% would prefer a mix of remote and in-office working.