IT and Business Insights for SMB Solution Providers

Final Version of TeamViewer 14 Now Immediately Available

TeamViewer, a global leader in secure remote connectivity solutions, has announced the immediate availability of TeamViewer 14. All previews and testing are complete, making TeamViewer’s newest flagship solution immediately available for use in production environments. It features pioneering Augmented Reality (AR) capabilities alongside major improvements in performance, productivity and security.

Breakthrough Augmented Reality 
TeamViewer 14 gives access to TeamViewer’s innovative AR solution, TeamViewer Pilot, which expands the power of remote assistance software beyond IT support and into the real world. It enables experts to remotely guide users through complex operations via live camera-sharing and on-screen annotations. In an extended trial period, all existing and new subscribers are invited to see the AR experience with their own eyes.

Accelerated Performance

Better Performance for Low Bandwidths 
TeamViewer 14 improves speed and reliability for users running on connections with less than 1 Mbit/s due to smart adaptive compression that auto-detects low bandwidth and adjusts compression.

Optimized for Performance on macOS Mojave 
TeamViewer 14 uses the latest macOS Mojave technologies. With improved image quality and intelligent resource allocation, TeamViewer provides you with the most innovative and powerful remote assistance solution for macOS on the market. Watch the video here.

Streamlined Server Infrastructure & Improved Connection Quality 
TeamViewer has expanded its network infrastructure worldwide to increase performance while also laying the foundation for future growth. When starting TeamViewer, users now connect to the fastest server available in order to experience the best connection quality.

Boosted Productivity

One-Click Remote Script Execution 
Users may now use scripts to automate recurring processes and save time on routine tasks. Scripts can be uploaded and saved within a drop-down menu within the Management Console for convenient access during each session. Watch the video here.

Advanced Device Grouping & Custom Device Information (Premium/Corporate) 
TeamViewer 14 offers company admins the possibility to pre-define attributes of managed devices and to easily group them based on this information in order to facilitate inventory management. Watch the video here.

Increased Customer Support Accessibility (Premium/Corporate) 
TeamViewer users can now make their service even more accessible to their customers by giving them the ability to create a service camp ticket within the Quick Support module, even if the supporter is offline. Watch the video here.

New Client Design & Dark Mode for Windows, Linux, and Mac 
A new dark user interface for Mac, Linux, and Windows is more eye-friendly and helps users tailor the software to their needs and any environment. Watch the video here.

New iOS Screen Sharing Workflow 
TeamViewer 14 now allows iOS users to start screen sharing by the click of a button in the QuickSupport chat. Watch the video here.

Security

Trusted Device Management 
Company admins now can keep track of all devices and IP addresses that users have trusted as well as view all the company’s trusted devices at once in order to inspect and easily remove permissions for maximum security. Watch the video here.

As always, for personal use in a non-commercial environment, TeamViewer 14 is free to use. For commercial and corporate use, TeamViewer offers different plans tailored to meet the specific needs of small to large companies.

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