IT and Business Insights for SMB Solution Providers

ELO Ships ELOoffice 11 and Customized Solution Service

The new edition of ELO’s entry-level content management system includes OCR support, backup functionality, and scenario-specific document repository templates. The customized solution service lets partners outsource application development to ELO programmers. By Rich Freeman

ELO Digital Office USA has shipped version 11 of ELOoffice, its entry-level content management solution, and introduced a customized business solution development service.

Available previously in Europe via Boston-based ELO’s parent company, ELO Digital Office GmbH, ELOoffice is designed to help businesses with up to 10 users manage, organize, and archive documents. Key features in the new release, which is effectively the first sold in North America, include enhanced search capabilities powered by new OCR functionality and the ability to backup document repositories either locally or in the cloud.

The system also now comes with optional pre-assembled repository templates for use in invoice management, contract management, and personnel file management scenarios. Integrated data analytics capabilities enable users to generate Microsoft Excel reports on the contents of those repositories with a single click.

Perpetual licenses for ELOoffice 11 list at $300 per user. ELO partners can collect 30 percent margins on the solution, however.

Those same margins apply to ELOprofessional, a more robust version of the solution for SMBs, and ELOenterprise, which is tailored to the needs of large businesses. Both products include features unavailable in ELOoffice, including the ability to create and manage document workflows.

All three solutions utilize the same underlying architecture, so users can upgrade from one to the next without having to migrate their data. Customers can also host all three offerings either locally or in the cloud.

ELOprofessional and ELOenterprise have been available in the U.S. since 2016. To make customizing those systems simpler for channel pros with limited document management expertise, ELO has quietly rolled out a new solution development service. In exchange for a one-time fee, the vendor will build ready-made applications, tailored to a specific end user’s needs, for functions like contract management, invoice management, email management.

ELO plans to let partners outsource the delivery and management of custom solutions to third-party MSPs on a white label basis as well in the future.

New, version 11 editions of ELOprofessional and ELOenterprise are due in market early next year. Those systems will include a more powerful version of the integrated data analytics functionality shipping now with ELOoffice 11.

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