Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
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The young company’s heavily automated solution combines continuous vulnerability management with continuous penetration testing in a bid to help channel pros meet a growing need among SMBs at an affordable price.
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The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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A new whitepaper from the security vendor’s recently formed X-Ops team documents how ransomware gangs, cryptominers, bots, and others are compromising the same networks within weeks or days of one another—and sometimes simultaneously.
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Under new rules in effect immediately, the managed services vendor will no longer automatically renew one-year subscriptions for three years.
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Scheduled to reach market by early next year, the new coverage option will award discounted rates to end users whose MSP uses software from DataStream’s security and backup partners.
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The agreement gives Pax8 partners something they’ve long wanted, the distributor says: the ability to sell Intuit’s popular cloud-based financial management software to their SMB customers.
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The cloud management and security vendor plans to roll out functionality that will let users of its SaaS security module view and take immediate action on threat notifications from Microsoft and Google by the end of the month.
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Maryann Nwude (pictured), the 2022 winner of an award from CompTIA and ChannelPro for young women starting a career in IT, aspires to introduce more people of color like herself to the worlds of hackathons and AI research.
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