IT and Business Insights for SMB Solution Providers

Auvik Releases Integrations with BrightGauge, IT Glue, Passportal, and Warranty Master

Powered by the new Auvik Inventory API, the enhancements are designed to help MSPs consolidate client device data in a centralized repository. By ChannelPro

Auvik Networks, a provider of network monitoring and management software, has added integrations with four popular MSP tools: BrightGauge, IT Glue, Passportal, and Warranty Master.

Each integration is designed to give MSPs time-saving insights into client networks while helping them consolidate client device data in a centralized repository. That spares them from having to jump between different software systems to find information and allows them to manage client sites more accurately and efficiently, according to Alex Hoff, Auvik's vice president of product and sales.

“We’re making it easy for MSPs to locate information and statistics about their clients’ network devices,” said Hoff in a press statement. “Sifting through different platforms and tabs to find the data you’re looking for is a drag on time. Now, MSPs can access what they need where they want it—in tools they already know and use—which speeds up key network management tasks like troubleshooting, maintenance, and reporting.”

By syncing the data that Auvik discovers about a network and its devices, MSPs can add more detail and accuracy to device inventories stored in IT Glue and Passportal, network infrastructure biodata in Warranty Master, and reporting in BrightGauge.

“Auvik automatically discovers information about our clients' devices that no other software can,” said William McGee, managing partner at Stamford, Conn.-based MSP SoundView IT Solutions, in prepared remarks. “By pulling that data into our IT Glue and Warranty Master inventories, our techs can find everything they need to know in one spot, which saves them time.”

Each integration partner pulls data from Auvik using the new Auvik Inventory API, which MSPs can also use to build their own integrations. To enable any of the new integrations, Auvik partners can refer to the Auvik Knowledge Base for instructions on configuring an API user.

Master MSP Continuum bought BrightGauge last month. IT management software maker Kaseya, whose Traverse product competes with Auvik's solution, disclosed its purchase of IT Glue the month before that.

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