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Key channel headlines: M365 global outage, Commvault adds new AgentRecover capabilities and more
An M365 outage, Huntress ScreenConnect threat findings and N-able security updates headline this week’s MSP news.
ConnectWise top executives challenge MSPs to move from AI promises to action. Here’s how.
Manny Rivelo and David Raissipour offer practical advice on reducing repetitive work, improving technician productivity and using AI to deliver greater customer value.
Microsoft 365 outage stretches into second day, putting MSPs on continuity duty
A widespread Microsoft 365 outage that began Thursday, Nov. 12, continued into Friday morning, interrupting services in the M365 stack.
MSPs explore the future of cybersecurity services in Anaheim
MSPs from the West Coast and beyond gathered for two days of practical advice on security, AI and sustainable growth.
IT Nightmares #009: The Human Outage
Andres Plaza shares how a medical emergency reinforced the importance of IT documentation and trusted MSP partnerships in “The Human Outage.”
How leading MSSPs scale without adding headcount
For MSSPs, growth doesn’t have to mean hiring more people. Here’s how smarter operations and AI can help break that cycle.
How MSPs can find better prospects and build a stronger sales pipeline
Xplifi CEO John McCallum explains how targeted lead generation, AI-powered tools and a fully managed platform can help MSPs.
The human cost of AI: 5 ways MSP owners can protect their value, not just their stack
MSPs can stay competitive by strengthening client relationships, becoming trusted AI advisors and focusing on the expertise that sets them apart.
ChannelPro Special Report: Edition 4, 2026
ChannelPro’s latest digital publication delivers tactical insights and real-world stories for IT providers.
FREE DOWNLOAD: ChannelPro ultimate guide to AI and automation for MSPs
Whether you’re looking to automate repetitive tasks, integrate AI-driven security solutions, or measure the success of your automation efforts, this guide is designed to help you harness the power of AI to grow and scale your MSP.