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The MSP Service Desk Is About to Change Forever — Here’s Why

November 20, 2025 |

From changing technician workflows to building an orchestration layer around tool sprawl, Pia’s leaders discuss what’s next for MSP automation and AI-driven service delivery.

MSPs, It’s (Still) Time to Stop Managing IT and Start Solving Business Problems

November 19, 2025 | Allen D. Edwards

Former MSP Allen Edwards shares how managing his nightclub business offers insights on what IT service providers need to do for their clients.

Practical Advice for AI and Automation Adoption

November 19, 2025 |

At Ingram Micro ONE. Sanjib Sahoo said human intelligence at scale is the new operating system. Here’s how MSPs can turn that into daily practice.

CMMC Confusion Ends Here: How Huntress and DEFCERT Built a Playbook for MSPs

November 18, 2025 |

As compliance pressure rises, a new set of resources is helping MSPs turn uncertainty into confidence — and complexity into opportunity.

Insights from ChannelPro DEFEND Irvine: Lessons from the Cyber Battlefield

November 17, 2025 |

Cyber pros packed the room at ChannelPro DEFEND: Irvine, where MSPs swapped theories for tactics and walked away ready to strengthen their defenses.

GTIA Research: Top Trends that MSPs Need to Know

November 17, 2025 |

The world is an uncertain place, but industry research can give your IT business a massive advantage.

A New Culture of Transparency: How ConnectWise’s Leadership Reset the Focus on MSP Partners

November 12, 2025 |

Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.

MSP Answer Center

November 6, 2025 |

MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

Go Big or … Go Bigger: Top Ultrawide Monitors That Are a Feast for the Eyes

November 6, 2025 |

Some ultrawide monitors sit on your desk, but these ultrawides practically move in and ask where the snacks are.

FREE DOWNLOAD: ChannelPro Ultimate Guide to AI and Automation for MSPs

 White Paper
October 5, 2025 |

Whether you’re looking to automate repetitive tasks, integrate AI-driven security solutions, or measure the success of your automation efforts, this guide is designed to help you harness the power of AI to grow and scale your MSP.

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