Topic: Managed Services - Page 141

MSPs can now map organizations, sites, and agent groups in Pulseway’s RMM solution to company listings in ConnectWise’s PSA solution, and automatically generate tickets in the ConnectWise product as well.

The new offering provides access to product and technical support staff, partner resources, and co-brandable marketing materials that third-party vendors can use to create and promote connections to Datto’s products more easily.

Part of the vendor’s increasingly strategic device-as-a-service program, the new offering is part of a larger shift from transactional to contractual customer relationships highlighted today by CEO Dion Weisler (pictured) at HP’s Reinvent conference.

New capabilities introduced today by cloud exec Renee Bergeron (pictured) are designed to help channel pros mimic the best practices of resellers who emphasize client acquisition and customer service rather than backend operational processes.

The Splashtop solution is the first Android-based remote control solution for Zebra Technologies’ new remote control service.

The company has bolstered the capabilities of its flagship migration solution to meet a growing demand for tenant migrations.

The second annual gathering gives participants an opportunity to explore and discuss pressing issues and opportunities in the tech industry today, as well as formulate initiatives for the future.

The new functionality, which provides access to information about tickets associated with specific contacts and configurations, underscores IT Glue’s continued dedication to integration with competitors of parent company Kaseya, according to VP of Product Luis Giraldo (pictured).

The first of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.

The new Intermedia Unite Envision is designed to incorporate calling and meeting data into insightful visualizations that enable administrators and partners to continually optimize system performance.