Topic: Managed Services - Page 142
IT Glue Unveils Network Documentation Solution
Called Network Glue, the new system automatically discovers, documents, and diagrams all of the workstations, servers, routers, switches, and other IP-based devices in an end user’s environment.
Kaseya Adds VoIP Functionality from Cytracom to its PSA Solution
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
HP Ready to Push Device-as-a-Service Offering to its Entire Channel
That includes you, channel pros. Once targeted mostly at a handful of big partners, HP’s subscription-priced purchasing program is headed your way with new and more flexible service plans, integrations with managed services software platforms, and more.
Unitrends Introduces Direct-to-Cloud File Backup Solution
Called Unitrends Cloud Backup and available at “aggressive” prices, the new offering is designed to provide an affordable alternative to appliance-based BDR solutions that replicate data to the cloud.
Cytracom Introduces Major Expansion and Enhancement of its Unified Communications Platform
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
Bitdefender Integrates Security Products with ConnectWise RMM Solution
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities.
SolarWinds Buys Passportal to Add Password Management and Documentation to its MSP Software Suite
The transaction positions Passportal to enhance its products and expand its market reach faster, according to CEO Colin Knox (pictured), who will remain on board as director of MSP product strategy.
IT Pros Without Borders: How Stephen Monk Fuels Growth and Extends Reach with a Remote Workforce
“This business model has allowed us to expand our geographic reach and tap into a limitless customer pool,” said the CEO of Noverus Innovations.
ASCII Group SMB Success Summit Goes to the D.C. Area
The two-day event in Maryland offered tips on growing an MSP business, helping customers transition to the cloud, and increasing monthly recurring revenue opportunities.
D&H Adds Ubiquiti to Wireless Networking Line Card
According to VP of VAR Sales Peter DiMarco, Ubiquiti’s UniFi portfolio offers affordability and ease of deployment that channel pros need to support distributed environments with multiple locations, as well as Internet of Things solutions.
Company Spotlights
