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Karl Palachuk
A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.
Small Biz Thoughts
January 22nd, 2020 | Karl Palachuk | Small Biz Thoughts
CX - Customer Experience - is becoming more important every year. Why? Primarily because of two factors: 1) The Cloud and 2) Clients have more choices than ever.We used to talk about customer service. Trust me, it's still important. In fact it's critical. But the meaning of customer service changes - Read More
January 19th, 2020 | Karl Palachuk | Small Biz Thoughts
Join me at XChange – March 1-3 in San Antonio, TX!My topic is How To Get Out of Your Own Way and Start Implementing Your Decisions. I'll also be at the MSP Breakfast Monday morning. Would love to see you there.Many people can't make decisions for their business. This ends up costing them - Read More
January 17th, 2020 | Karl Palachuk | Small Biz Thoughts
Karl's 11th Annual Annual "State of the Nation" Address Wednesday, January 15th9:00 AM Pacific / 12 Noon EasternNOTE: This webinar is recorded and you can view at MSPWebinar.com.Mark your calendar now and don't miss this once-a-year webinar. This will be my 11th Annual "State of the Nation" - Read More
January 17th, 2020 | Karl Palachuk | Small Biz Thoughts
Karl's 11th Annual Annual "State of the Nation" Address Wednesday, January 15th9:00 AM Pacific / 12 Noon EasternNOTE: This webinar is recorded and you can view at MSPWebinar.com.Mark your calendar now and don't miss this once-a-year webinar. This will be my 11th Annual "State of the - Read More
January 10th, 2020 | Karl Palachuk | Small Biz Thoughts
I get emails and requests. When I give advice, no matter how small, I like to share it more broadly in case someone else is having the same problem.Here's a recent response to the plea for more leads.(I've said many times, the most common request I ever get is how to get more leads and more - Read More
January 8th, 2020 | Karl Palachuk | Small Biz Thoughts
This press release flew in through the transom . . . For Immediate Release- - - - -- 7 Figure MSP Live Event Series is the world’s first MSP event in the industry with an exclusive focus on a sales-first mindset.- These live event series take place quarterly, alternating between - Read More
January 7th, 2020 | Karl Palachuk | Small Biz Thoughts
Managing Your Service Board - Setup, Core SOPs, and Daily Procedures5-Week class starts January 14th- Five Tuesdays -January 14 - February 11 , 2020 - Register Now- All classes start a 9:00 AM PacificThis course covers the most important pieces of making your PSA (Professional Services - Read More
December 19th, 2019 | Karl Palachuk | Small Biz Thoughts
Your Year End ChecklistBest tips to improve profit, build your culture, and finish the year with a bang.Ready to push strong at year end? Join me on a live webinar:Wed., Dec . 18th9:00 AM Pacific / Noon Eastern-- -- --UPDATE: Recorded Webinar is HereAfter registering, you will receive a - Read More
December 10th, 2019 | Karl Palachuk | Small Biz Thoughts
I just got off a Zoom call with my outsourced bookkeeping company. I'm pretty good with my finances. But it is still never fun.Financial people care about things like balance sheets. I look at my balance sheet when they force me to, or when I'm having my taxes done. And to be honest, I don't really - Read More
November 21st, 2019 | Karl Palachuk | Small Biz Thoughts
We are happy to announce that RelaxFocusSucceed.com has a great new look - and lots of amazing content.This site revision is long overdue.In fact, I have tried to assign the revision to a few different people over the years. This time, I asked Kara on my staff to take on the task - and she - Read More