IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
March 25th, 2019 | Karl Palachuk | Small Biz Thoughts
3-part mini class: Build an Excellent Client Onboarding ProcessThe 3-part mini classes over at Small Biz Thoughts have been very popular. In fact, the most popular so far has been on building a great employee onboarding process. So I thought perhaps you'd love one on creating a great Client - Read More
March 21st, 2019 | Karl Palachuk | Small Biz Thoughts
I am VERY excited about this webinar (and whitepaper) in association with IT Glue.March 28th9AM Pacific / 12 Noon Eastern.Register NowHow does the current merger and acquisition (M&A) frenzy affect your business? Regardless of which side of the action you’re on, there are various - Read More
March 19th, 2019 | Karl Palachuk | Small Biz Thoughts
I feel absurdly "corporate" having to write this notice. I will repeat it in my newsletter.This note applies to all our our friends in the European Union and, to a lesser extent, the UK.If the British Parliament does nothing, Britain will "crash out" of the EU on March 31st. As a result, our - Read More
March 16th, 2019 | Karl Palachuk | Small Biz Thoughts
Highly Successful Project ManagementTaught by Karl W. Palachuk, Author and Coach- Five Tuesdays - March 19 - April 16, 2019 -- Register Now!- All classes start a 9:00 AM PacificThis course will cover the most important aspects of project management for small business. It is intended for computer - Read More
March 15th, 2019 | Karl Palachuk | Small Biz Thoughts
Just finished posting part six of a six-part series on tuning up your service board.Here's a quick summary:Part 1 = How Tickets Get Into the SystemPart 2 = Creating the Most Useful View of Your BoardPart 3 = The Flow of Tickets Based on StatusesPart 4 = How to Make Sure Tickets Don't Get LostPart 5 - Read More
March 1st, 2019 | Karl Palachuk | Small Biz Thoughts
This post is for everyone who is having trouble getting your break/fix clients over to managed service.I did a webinar yesterday with Zyxel and LOTS of people had questions, including several on this exact question. How do I get my break/fix client to sign a managed service contract??? I also - Read More
February 26th, 2019 | Karl Palachuk | Small Biz Thoughts
My friends in the SoCal IAMCP (International Association of Microsoft Certified Professionals [or something like that]) are holding a big party - and you're invited.The SoCal chapter is the largest and probably the most active IAMCP chapter. Among their regulars is Justin Slagle from Microsoft. And - Read More
February 19th, 2019 | Karl Palachuk | Small Biz Thoughts
Join me.If you've been on the fence for years, I'll bet that hurts a lot. Let us help.Free Webinar: Move from Break/Fix to MSP - Feb 28th It is absolutely NOT too late to become a Managed Service Provider!Join me February 28th at 11 AM Pacific for a free webinar on making the move to managed - Read More
February 12th, 2019 | Karl Palachuk | Small Biz Thoughts
I am registered. You should check it out!Got a note from Kathleen over at Comptia:"The apprenticeship programs from the Dept of Labor are a great resource for our community and the IT security community to leverage. If you are looking to hire tech talent, especially in cybersecurity, then you need - Read More
February 9th, 2019 | Karl Palachuk | Small Biz Thoughts
Live in-person meeting of the Small Biz Thoughts CommunityUnique content, not available anywhere else.Only $99  for non-members! (Free to members)We are not holding “Roadshows” in 2019. Instead, we are holding a handful of Community Meetings. These are meetings filled with content - Read More