MSP Technology News Headlines for the Week of 11/03/2025
ConnectWise Advancements to it’s Asio Platform, all the news from Ingram Micro ONE, and Jabra’s foray into workplace scheduling lead this week’s headlines — and that’s just the tip of the iceberg this week. We have lots of other interesting technology news from all over the industry. From product enhancements to partnerships to telling industry reports, you’ll need to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
ConnectWise Advances Asio Platform with Extensive RMM 3rd-Party Patching, RPA Breakthroughs, and Modernized PSA Capabilities
Expanded RMM coverage, AI-driven automation and fresh PSA enhancements deliver new operational leverage for MSPs.
Key quote from the press release:
“Our mission is to deliver real, measurable progress for our partners, not just promises. Expanding third-party patching, modernizing PSA services, and advancing RPA with AI capabilities are tangible proof points of how the Asio platform is evolving. These are the building blocks for autonomous service, helping partners strengthen security, improve efficiency, and ultimately run more profitable businesses.” — David Raissipour, chief product & technology officer, ConnectWise
More Headlines from Connectwise
ChannelPro Coverage of ConnectWise from IT Nation
➡️ConnectWise CEO Outlines ‘MSP-Obsessed’ Vision in IT Nation Connect Global Welcome Keynote
Ingram Micro Announces Agentic AI Capabilities, Adds Google’s Gemini Models to Xvantage AI Factory
New Sales Briefing Agent equips Ingram Micro’s global sales team with instant, in-depth intelligence to uncover growth opportunities for customers worldwide.
Key quote from the press release:
“Our Xvantage platform and AI Factory operating model are enabling us to innovate new, faster and better ways to create, capture and amplify value for our team and our customers. Our goal is to embed intelligence into every interaction, deepening our customer understanding and engagement to drive shared success in a rapidly evolving market.” — Paul Bay, CEO, Ingram Micro
More Headlines from Ingram Micro
➡️ Ingram Micro Announces 2025 Partner Award Winners at ONE Innovation Summit
ChannelPro Coverage from Ingram Micro ONE
➡️ People, Process, and Platform Will Define 2026 for MSPs
Jabra Launches Jabra Scheduler to Streamline Workspace Management
New cloud-based tool helps organizations optimize meeting space utilization and improve employee scheduling experiences.
Key highlights from the press release:
- Jabra introduces Jabra Scheduler, a workspace management solution designed to simplify the booking and use of meeting rooms and collaboration spaces.
- The platform integrates with existing calendars and office systems to offer real-time room availability and intelligent scheduling recommendations.
- Provides analytics on room usage, occupancy trends, and meeting patterns to help companies make data-driven decisions about space planning.
- Supports hybrid work strategies by giving employees clearer visibility into available rooms and resources, improving coordination between in-office and remote teams.
- Part of Jabra’s broader strategy to enhance collaboration and productivity solutions for modern workplace environments.
EasyDMARC Launches Touchpoint
New AI-powered email security engagement platform helps MSPs communicate risk and drive stronger client adoption.
Key quote from the press release:
“Being on the field and talking directly with MSPs gives us invaluable insights. Touchpoint was developed based on that feedback—combining AI-powered insights with real MSP needs to help partners engage clients more effectively and grow their business.” — Mike Anderson, global channel sales director, EasyDMARC
Eaton Signs Agreement to Acquire Boyd Thermal, Expanding Solutions for Data Center Customers to Include Critical Liquid Cooling Technology
Strategic acquisition strengthens Eaton’s end-to-end power and cooling capabilities—from the chip to the grid.
Key quote from the press release:
“Bringing together Boyd Thermal’s highly-engineered liquid cooling technology and global service model with Eaton’s existing products and scale will provide enhanced value to customers. In data centers particularly, our combined expertise in both power and liquid cooling from the chip to the grid will enable customers to manage increasing power demands more effectively.” — Paulo Ruiz, chief executive officer, Eaton
Deepwatch Launches NEXA™: The MDR Industry’s First Collaborative Agentic AI Ecosystem for Unparalleled Security Outcomes
Deepwatch introduces NEXA™, a six-agent ecosystem powered by agentic AI and human collaboration to transform managed detection and response
Key quote from the press release:
“Security teams are drowning in data but starving for transparency and actionable insights. NEXA changes that paradigm completely. By giving our analysts and customers shared, real-time intelligence in natural language, threats are contained faster, posture is improved, and customers get outcomes that they can immediately understand and trust.” — Anand Ramanathan, chief product officer, Deepwatch
WatchGuard Technologies Expands Professional Services Automation Integrations and Announces New Unified Agent
Enhancements deliver deeper PSA integration and a unified agent to help MSPs improve automation, efficiency, and visibility.
Key quote from the press release:
“With full integration across our Unified Security Platform®, including Firebox, FireCloud, AuthPoint, Endpoint Security, and ThreatSync, we’re delivering unified detection and response, automated workflows, integrated MDR capabilities, and actionable insights that empower our partners and customers with true 24/7 threat protection. Regardless of PSA choice, WatchGuard MSPs now achieve full-spectrum automation from alert to invoice.” — Ben Oster, vice president, product management operations, WatchGuard
More WatchGuard Headlines
Proofpoint Report: Gen AI Adoption, Data Growth, and Insider Risks Are Converging to Create Unprecedented Data Security Challenges
The 2025 Data Security Landscape report reveals how explosive AI uptake, data sprawl and insider threats are pushing conventional defenses to the breaking point.
Key findings from the report include:
- 58% of organizations cite careless users or contractors as the root cause of their most serious data loss incidents; telemetry shows just 1% of users are responsible for 76% of events.
- Over 29% of organizations experienced 30% or more data-volume growth over the past year, with 41% of large enterprises managing more than a petabyte of data.
- Two in five organizations fear data loss tied to public or enterprise GenAI tools, and 32% see unsupervised AI-agent data access as a serious threat.
- 44% of respondents admit they lack adequate visibility and control over their GenAI tool use and agent-driven workflows.
- 21% of organizations say large data loss incidents can take from one to four weeks to resolve, as fragmented toolsets and over-extended teams struggle to keep pace.
NETGEAR Enterprise Launches DRIVE Partner Success Program to Empower Partners, Accelerate Growth, and Deliver Exceptional Customer Value
New global, tiered partner program designed to simplify engagement and strengthen enablement for integrators, MSPs and VARs.
Key quote from the press release:
“The goal of our Drive Partner Success Program is simple: make it easier for our partners to succeed and grow. Partners are the center of everything we do, and Drive will equip them with the tools, training, and support they need to accelerate business opportunities and revenue growth.” — Pramod Badjate, president & GM, NETGEAR Enterprise
10Web Launches White-Label Website Builder and Reseller Dashboard
New platform empowers MSPs and agencies to deliver scalable, AI-powered WordPress sites under their own brand.
Key quote from the press release:
“MSPs and agencies are like the electricity that powers the web. They aren’t going away, but the world is changing. With WordPress powering nearly half of all websites and AI accelerating development, there’s enormous pressure to deliver smarter, faster, and more affordable digital experiences. Our white-label dashboard helps them adapt and become the infrastructure of the future.” — Sona Mamyan, director of growth, 10Web
Forescout Announces EyeSentry: A Complete Cloud-Native Exposure Management Solution Powered by Decades of Proven Intelligence
New cloud-native solution consolidates asset visibility, risk scoring, and exposure management across IT, OT, IoT, and IoMT environments.
Summary from the press release:
- EyeSentry is built for the enterprise of things, offering cloud-native architecture to ingest, normalize, and analyze telemetry from managed, unmanaged, and unagentable devices across IT, OT, IoT, and IoMT networks.
- The platform provides continuous exposure scoring that correlates asset configuration, behavior, and connectedness to quantify risk across the attack surface.
- A unified dashboard offers real-time visibility into device posture, exposures, and remediation status, helping teams prioritize the highest-risk exposures first.
- The solution integrates with over 100 existing security, infrastructure, and orchestration tools, making it suitable for complex hybrid environments and SOC workflows.
- EyeSentry is positioned as a single solution for asset intelligence, risk exposure management, and prioritisation of remediation across all connected devices in the digital terrain.
Vicarius Joins Pax8 Marketplace to Deliver Vulnerability Remediation to 40,000 MSPs
Partnership makes Vicarius the exclusive vulnerability management and remediation vendor in the Pax8 Marketplace.
Key quote from the press release:
“Our partnership with Pax8 marks a significant milestone in our joint mission to simplify and accelerate vulnerability remediation for MSPs. By bringing vRx to the Pax8 Marketplace, we’re empowering more MSPs to efficiently protect their clients, streamline daily operations, and drive business growth through a unified, automated solution.” — Tanya Alfonso, VP North America, Vicarius
Huntress Simplifies and Accelerates the Path to CMMC Compliance for Defense Contractors
Purpose-built products and free, assessor-ready documentation make CMMC compliance faster and easier for contractors of all sizes.
Key quote from the press release:
“Achieving CMMC compliance is no easy task, but the biggest challenges for contractors are operational and fiscal, not technical. The high cost of legacy FedRAMP solutions has created a significant affordability gap for tens of thousands of subcontractors across the defense industrial base. We’re tackling this challenge head-on by making CMMC-compliant detection and response accessible to contractors of all sizes.
“Through our partnership with DEFCERT, we also provide customers with free, assessor-ready documentation, dramatically simplifying the compliance process for the areas we support. By offering these tools and resources, we’re making the path to CMMC compliance more accessible, affordable, and efficient.” — Chris Henderson, CISO, Huntress
NAKIVO Launches v11.1 with Enhanced Disaster Recovery and MSP Capabilities
New version delivers multilingual support, expanded Proxmox VE backup functionality, real-time replication, and MSP-focused connectivity innovations.
Key quote from the press release:
“This release turns NAKIVO Backup & Replication into a core asset for businesses aiming to navigate the complexities of data protection and management. With an interface supporting 7 languages, streamlined MSP Direct Connect, and seamless recovery and failover automation, v11.1 puts easily-accessible data protection within immediate reach—no matter the environment. v11.1 truly builds on our 13 years of backup and disaster recovery innovations.” — Bruce Talley, CEO, NAKIVO
ESET to aid MSPs by integrating with ConnectWise Asio
The ESET PROTECT console plugin for ConnectWise Asio opens up more options for MSPs.
Key quote from the press release:
“ESET is a partner to thousands of MSPs. Thanks to the ESET MSP Program, we have a deep understanding of their needs and woes, for which we tirelessly seek to provide easy-to-use solutions. Many of our integrations are focused on streamlining MSP operations, as evidenced by our support of Kaseya VSA X, Datto RMM, or SuperOps’ unified PSA-RMM platform. With the ConnectWise Asio RMM integration, we remain firm in our commitment to help our MSP partners in the best way we can, by supporting their efforts and growth.” — Robert Jones, global channel business developer, ESET
Hornetsecurity Adds New Teams Protection Functionality to Strengthen Microsoft 365 Security
New capabilities enhance detection, remediation, and administrative control to secure Microsoft Teams communications.
Key quote from the press release:
“Microsoft Teams is a high-value target for cyber attackers because it is so widely used as the key method of business communication and document sharing. Teams Protection helps bolster companies’ defence against bad actors who aim to exploit compromised accounts within a tenant.
“Rapid response tools are critical to ensuring business continuity, and this new release provides hands-on security support for administrators and end users, helping to streamline operations and ensure secure communication across the organisation.” — Daniel Hofmann, CEO, Hornetsecurity
Arctic Wolf Invests to Advance Aurora Endpoint Security with AI-Powered Ransomware Prevention and Rollback Capabilities
Acquisition of UpSight Security enhances predictive AI capabilities to strengthen protection and accelerate endpoint security outcomes.
Key quote from the press release:
“Since the launch of Aurora Endpoint Security, we’ve continued to invest in and advance our endpoint capabilities to deliver industry-leading efficacy and world-class protection. With the addition of specialized AI-powered ransomware prevention, we will be taking another step in redefining what’s possible in endpoint protection—advancing how customers detect, contain, and recover from attacks with greater speed and precision.” — Dan Schiappa, president, technology and services, Arctic Wolf
New Barracuda Assistant Transforms Security Operations
Delivers Smarter, Faster Security to Strengthen Cyber Resilience and Drive Productivity and ROI
Key quote from the press release:
“Cyberattacks are growing more sophisticated and relentless, and security teams are under immense pressure to respond faster with fewer resources. Barracuda Assistant empowers users of all skill levels to investigate threats quickly and confidently, even in the face of complex attacks.
“We’re helping organizations close critical skills gaps, reduce human error and simplify security workflows that have traditionally been time-consuming and fragmented. This innovation gives businesses the tools they need to strengthen resilience, accelerate response and stay ahead of an ever-evolving threat landscape.” — Brian Downey, vice president of product management, Barracuda Networks
Alternative Payments Acquires Delmar Insights to Deliver the First AI-Powered Payments and Intelligence Platform
Acquisition merges payment automation with advanced analytics to give B2B services companies real-time AI-driven decision-making.
Key quote from the press release:
“These AI capabilities are only possible by combining our payment automation expertise with Delmar Insights’ purpose-built intelligence platform. We’re not just giving businesses better data, we’re giving them AI tools that proactively identify opportunities, anticipate challenges, and enable action before problems arise.” — Baxter Lanius, founder and CEO, Alternative Payments
Bugcrowd Acquires Mayhem Security to Bring Human-Augmented AI Automation to Security Testing
Acquisition combines Bugcrowd’s crowdsourced hacker community with Mayhem Security’s AI offensive testing technology to create the industry’s first adaptive security platform.
Key quote from the press release:
“I’m thrilled to welcome Mayhem Security to the Bugcrowd team. This acquisition represents another milestone in our mission to transform the way organizations approach cybersecurity by combining the collective ingenuity of our global hacker community with the machine speed and precision of AI offensive security testing. By integrating Mayhem’s capabilities into the Bugcrowd Platform, we’re building the industry’s first truly adaptive security platform, enabling customers to anticipate, test, and defend at unprecedented scale.” — Dave Gerry, CEO, Bugcrowd
Flexera 2026 IT Priorities Report: AI, cost and risk trends for CIOs
Today’s critical IT initiatives shaping tomorrow’s IT landscape.
Key findings from the report include:
- 94% of IT leaders say integrating AI is a top priority, but only 19% say demonstrating its effectiveness is a top priority.
- 85% of IT decision-makers say gaps in IT visibility pose a significant threat, largely driven by unchecked SaaS and cloud use.
- 80% of organizations report increased AI spending; 36% believe they’re overspending on AI.
- 94% say sustainable IT is increasing in importance.
RYTHMz Wins 2025 ASCII Cup Vendor of the Year
Recognized by The ASCII Group for innovation, impact, and leadership in the MSP channel.
Key quote from the winner:
“It is with sincere gratitude that we accept this recognition, and I want to personally thank every ASCII member who voted for RYTHMz. As a former member myself, I understand the profound impact this community has on an MSP’s journey. This award is also a powerful testament to the enduring vision of Alan D. Weinberger, whose legacy of fostering a collaborative, vendor-neutral MSP community continues to guide our industry. We are truly honored to lead the evolution toward ‘Managed Solutions’ alongside our partners in the ASCII community.” — Steve Copeland, CEO and founder, RYTHMz
➡️ Read more about the 2025 ASCII Cup winners here.
Forescout Announces eyeSentry: A Complete Cloud-Native Exposure Management Solution Powered by Decades of Proven Intelligence
New platform delivers continuous visibility, intelligence, and risk scoring across IT, OT, IoT, and IoMT environments
Key quote from the press release:
“With eyeSentry, we’re redefining how enterprises confront hidden risk. When unseen devices become attack vectors, the stakes aren’t just data—they’re operational continuity and trust. For over two decades, Forescout has set the standard in device intelligence, and now we’re bringing that expertise to the cloud, giving organizations the visibility and context they need to stay ahead of adversaries, including nation-state actors.” — Barry Mainz, CEO, Forescout
Bitdefender Launches GravityZone Security Data Lake Transforming How Security Telemetry Is Collected, Analyzed, and Applied in Modern Businesses
New Offering Unifies Security Telemetry, Including Third-Party Logs, from Endpoints, Networks, and Clouds Delivering Better Threat Detection, Greater Visibility, and Faster Response.
Key quote from the press release:
“As the attack surface grows, organizations struggle to identify and correlate threats across a rising number of tools and data sources. GravityZone Security Data Lake streamlines how telemetry is collected, analyzed, and stored to deliver meaningful intelligence more efficiently. It enables SOC teams, MSSPs, and the Bitdefender MDR team to make faster, more accurate decisions and strengthen an organization’s overall security posture.” — Andrei Florescu, president and general manager, Bitdefender Business Solutions Group
Press Release: MSPwiz Launches Industry-First ‘Matchmaking’ Platform, Radically Improving How Businesses Find and Secure the Right Managed Service Provider
MSPwiz Platform Uses AI and Automation to Streamline Matchmaking Process while Leveraging Human Expertise to Perfect It, Guiding Customers – and MSPs – to the Optimal Match
Key quote from the press release:
“Customers seeking outsourced IT services tend to default to ‘Google-and-pray mode’ along with local recommendations to identify a potential fit, then, often with little expertise in making IT decisions, sink their time into a vetting process that is both inefficient and anxiety-producing. On the flip side, MSPs invest a lot of time and money pursuing prospects that may or may not be the best fit for their businesses.” — Kevin Anderson, founder and CEO, MSPwiz
GTIG AI Threat Tracker: Advances in Threat Actor Usage of AI Tools
How adversaries are integrating AI across the full attack lifecycle.
Key findings from the report include:
- GTIG has identified malware families, such as PROMPTFLUX and PROMPTSTEAL, that use Large Language Models during execution to dynamically generate malicious scripts, obfuscate code, and create malicious functions on demand.
- Threat actors are using social-engineering style prompts—such as posing as students or researchers—to bypass AI safety guardrails and obtain otherwise restricted information.
- The underground marketplace for illicit AI tools has matured, with multifunctional offerings supporting phishing, malware development, and vulnerability research.
- State-sponsored actors from North Korea, Iran, and the People’s Republic of China are misusing Gemini to enhance all stages of their operations, from reconnaissance and phishing lure creation to C2 development and data exfiltration.
Peer News
Harbor IT Acquires New England Network Solutions, Expanding Its Cyber-First Managed Services Platform and Healthcare Expertise
Acquisition strengthens Harbor IT’s Northeast presence and adds deep healthcare and life-sciences specialization.
Key quote from the press release:
“Josh and Mike are the best operators we’ve seen in the MSP space—they’re a step above. When I asked ten industry leaders who they considered the strongest operators, four named Josh and Mike. No other person or pair came up more than once. Bringing them into Harbor raises the bar for execution and accountability across our platform and for the industry.” — Johnny Lieberman, CEO, Harbor IT
Progressive Computing Expands Regional Footprint with Acquisition of Star Computers
Acquisition strengthens coverage in key New York and Connecticut markets for MSP services
Key quote from the press release:
“We’ve always believed that strong partnerships and community roots drive success. Bringing Star Computers into the Progressive Computing family allows us to serve more partners with greater scale, while maintaining the same personal relationships and exceptional service our partners have come to expect.” — Ugo Chiulli, CEO & Co-Founder, Progressive Computing
As ChannelPro’s online director and tech editor for over a decade, Matt Whitlock has spent years blending sharp tech insight with digital know-how. He brings more than 25 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear.
Image Credit: Anjali Fluker/ChannelPro, Jabra, EasyDMARC, NETGEAR, Flexera
