MSP technology news headlines for the week of Sept. 21, 2026
Barracuda is giving MSPs new tools to govern generative AI and protect sensitive data with Barracuda AI Data Security, while Cork Cyber is automating vulnerability remediation and MSP Process is expanding service desk automation through its acquisition of Triggr. Elsewhere, new research points to growing AI revenue opportunities for MSPs as vendors roll out new capabilities for AI agent security, cloud threat hunting, multitenant security management and cyber resilience.
If you’re ready for more of this week’s MSP news and partner program updates, scroll on down!
Barracuda AI Data Security launches, AI governance and data security product for MSPs and lean IT teams
Barracuda AI Data Security gives MSPs and resource-constrained organizations multitenant discovery, policy enforcement and data protection across more than 1,300 generative AI tools.
Key quote from the press release:
“AI adoption is accelerating faster than most businesses can keep pace, creating one of the most urgent new security and compliance challenges organizations face today. Organizations need a practical way to secure AI as a new attack surface, protect sensitive data, enforce responsible use, and demonstrate compliance. At the same time, they need the confidence to embrace and accelerate AI adoption as a driver of productivity and innovation. Barracuda AI Data Security delivers those capabilities in a single, easy-to-deploy solution. This is the first of several innovations that will expand our AI Security suite and help businesses unlock AI’s full potential, securely.” — Neal Bradbury, chief product officer, Barracuda
Cork Cyber brings AI remediation to the software stack
Automated patching and vulnerability management complete Cork’s AI remediation loop, adding support across 115 integrations, 11 categories and more than 13,000 software titles.
Key quote from the press release:
“Insurance prices risk, but it cannot change it. Security changes risk, but it cannot price it. Cork does both, on the same telemetry, with capital behind the outcome. And we do it every day instead of once a year. We spot the gap, close it through the tools the business already runs, and pay if something gets through. That is the whole company in three sentences.” — Dan Candee, CEO, Cork Cyber
MSP Process acquires Triggr to expand service desk automation
MSP Process acquired Triggr and plans to combine its identity verification, AI voice and Teams ticketing tools with Triggr service desk automation.
Key quote from the company announcement:
“MSPs are being asked to deliver faster service and a better customer experience without continually increasing headcount. Triggr gives us powerful new capabilities for solving that problem. By combining MSP Process’s identity verification, AI voice, Teams ticketing and secure communications technology with Triggr’s automation engine, we can help MSPs verify the user, automate the work and deliver a more secure and efficient service experience.” — Patrick Leonard, CEO, MSP Process
EasyDMARC launches Email Trust Platform to restore email trust and performance in the era of AI threats
The new platform delivers agentic observability and control for modern email infrastructure, helping organizations continuously monitor, govern and protect domains, senders, configurations and reputation signals.
Key quote from the press release:
“DMARC solved a critical piece of email security, but managing email infrastructure at scale has become far more complex. Organizations now operate across multiple providers, platforms, and workflows, making trust, deliverability, and governance ongoing operational challenges. We built the Email Trust Platform to give teams a unified way to continuously observe, assess, and control their email infrastructure as it evolves.” — Gerasim Hovhannisyan, CEO and co-founder, EasyDMARC
MSP 501 data points to major AI revenue growth for managed service providers
The 2026 MSP 501 research shows rising AI revenue expectations alongside continued growth in recurring revenue, customer accounts and managed security demand.
Key findings from the report include:
- Nearly one-third of respondents project that AI will generate more than 20% of revenue in 2026, and more than half expect AI to account for more than 10%.
- Fifty-seven percent expect AI to be among their largest revenue gainers over the next 12 months, up from 37% last year and second only to managed security services.
- Recurring revenue grew 11.9%, outpacing total revenue growth of 9.6%, while customer accounts increased 12.73%.
Microsoft expands compact Surface lineup with Snapdragon X2 Plus
Microsoft refreshed its 12-inch Surface Pro and 13-inch Surface Laptop with Snapdragon X2 Plus processors, October availability and new commercial configurations.
Key quote from the company announcement:
“Together, these devices extend the Surface for Business lineup with thin, light Windows PCs and accessories built for mobility, AI and modern endpoint management.” — Brett Ostrum, corporate vice president, Surface, Microsoft
Cynet v5.0 adds multitenant security controls and white-label reporting for MSPs
Cynet v5.0 makes its cross-site dashboard and SIEM module generally available while adding AI insights, site-setting cloning and white-label executive reports.
Key quote from the press release:
“We are incredibly proud to introduce Cynet version 5.0, designed specifically to help lean security teams, MSPs, and VARs protect more with the resources they already have. This release is built around one idea: security teams shouldn’t have to choose between speed, scale, and interoperability. With this release, they don’t have to. We’re giving MSPs and lean teams a platform that grows with them without adding complexity.” — Yaniv Shechtman, VP of product management, Cynet
Censys revamps global channel program around partner-led growth
Censys expanded its channel program with demand generation, early roadmap access, partner enablement and a new Internet Intelligence Launchpad.
Key quote from the press release:
“Most partner programs are built to manage partners. Our program is built to accelerate their success. Our Censys partners have a unique advantage — differentiated Internet intelligence that makes the cybersecurity solutions they already deliver more valuable, while giving them new ways to serve as strategic advisors to their customers and drive value.” — Celestine Jahren, vice president of strategic alliances and channels, Censys
SentinelOne extends Wayfinder threat hunting across AWS, Azure and Google Cloud
SentinelOne extended its expert-led Wayfinder threat hunting service to AWS, Microsoft Azure and Google Cloud control planes.
Key quote from the press release:
“Attackers have learned that the fastest and most easily accessible way to an organization’s data is often through the cloud control plane. Extending Wayfinder’s elite hunters into AWS, Azure, and GCP means customers get the same continuous, AI-plus-human scrutiny across their entire footprint to eliminate the gaps in coverage that modern attackers prey on.” — Steve Stone, chief customer officer, SentinelOne
Okta adds identity controls for AI agents with a phased availability schedule
Okta introduced new discovery, connection governance, runtime enforcement and response controls for AI agents, with some capabilities available now and others planned for Q3 or Q4.
Key quote from the press release:
“The challenge businesses face is the same access that makes agents powerful also makes them dangerous. For over a decade, Okta has continuously modernized how the workforce authenticates and connects to every app they use. That same discipline extends to AI agents. Our goal is to give enterprises the visibility and runtime assurance they need to turn AI agents from an unmanaged security risk into a massive competitive advantage.” — Ric Smith, president of products and technology, Okta
Owl Labs report finds employees caught between visibility pressure and AI-driven workloads
The 2026 State of Hybrid Work Report found that AI, return-to-office expectations and meeting friction are reshaping how U.S. knowledge workers use their time.
Key findings from the report include:
- Owl Labs surveyed 2,000 full-time U.S. knowledge workers and found that 35% still work flexibly, while in-office attendance climbed to 65% from 63% last year.
- 76% of employees believe return-to-office policies are driven by leadership visibility and oversight.
- Nearly half of workers have participated in or plan to try “Billboard Days,” strategically choosing in-office days to be seen by senior leaders or clients.
- 82% of employees use AI at work, with daily use rising from 27% to 32% year over year.
Lookout adds real-time protection against linkless smishing and voice cloning
Lookout Social Engineering Protection adds mobile detection for linkless smishing, voice cloning and vishing across iOS and Android.
Key quote from the press release:
“Frontier AI has fundamentally changed the economics of cyber offense, making highly sophisticated social engineering accessible to mainstream attackers. Legacy defenses like email security and awareness training were not designed for AI-powered deception that spans text, voice, and messaging channels. Lookout Social Engineering Protection closes that gap by detecting and stopping these attacks in real time, before users are deceived into taking action.” — Praveen Mamnani, chief product officer, Lookout
Siemba launches global partner program for SIs, MSSPs and resellers
Siemba Pride introduces three partner tracks, four tiers, deal registration, co-sell support, tiered margins and white-label delivery for qualifying partners.
Key quote from the press release:
“Siemba Pride is a shared growth platform. Partners expand their services, customers gain continuous adversarial exposure visibility, and trust is built through measurable outcomes. When partners succeed, customers stay safer, and that is how security should scale.” — Kiran Elengickal, VP of global alliances and business development, Siemba
Devolutions launches investment arm focused on IT and MSP technology
Devolutions launched a corporate venture division for complementary IT and MSP companies after seven investments, acquisitions and sponsorships since 2025.
Key quote from the company announcement:
“We’ve spent more than 15 years building technology for IT teams, so we understand both the problems they face and what it takes to build for this market. We’re approaching Devolutions Ventures as advisors, not simply investors. We want to back strong teams for the long term, give them room to keep building and use what we’ve learned to help them grow.” — David Hervieux, CEO, Devolutions
Slide Microsoft 365 Backup enters partner preview, targets early 2027
Slide is previewing Microsoft 365 backup with select MSP partners as it works toward broader availability in early 2027.
Key facts from the article include:
- Slide’s Microsoft 365 backup is in alpha and beta testing, with an invite-only partner preview taking place this week.
- Broader availability is planned for early 2027, though Slide has not announced a specific release date.
- The product is intended to bring Microsoft 365 backup into the same console and workflows MSPs already use for Slide’s BCDR platform.
- Slide has not yet published details on which Microsoft 365 services will be covered, such as Exchange Online, OneDrive, SharePoint or Teams
Strike48 launches on-premises and air-gapped agentic security appliance
Strike48 added on-premises and fully air-gapped deployment options for autonomous security operations, including an MSSP delivery opportunity.
Key quote from the press release:
“One of our core commitments is to meet enterprises where they are, and that means delivering the Strike48 platform in a way that matches their operational, security, and regulatory requirements. The path to agentic operations isn’t going to look the same for every security and IT team. We’re giving organizations the flexibility to adopt these capabilities on their terms.” — Tim Leehealey, co-founder and president, Strike48
Lumen makes enterprise internet capacity adjustable on demand
Lumen Intelligent Internet lets customers buy connectivity in minutes and adjust bandwidth through Lumen Connect or APIs at speeds up to 100 Gbps.
Key quote from the press release:
“Businesses can easily scale compute and storage up or down as their needs change. Enterprise internet should work the same way. AI is making demand harder to predict, not easier. Lumen Intelligent Internet gives businesses the ability to respond in real time instead of paying today for capacity they might need tomorrow. We’re redesigning internet service for enterprises with a new model that gives customers greater control over connectivity, capacity, and cost as their businesses change.” — Jim Fowler, chief technology and product officer, Lumen
Semperis rebuilds Active Directory migration platform for partner-led delivery
Semperis Migrator for Active Directory 2.0 adds staged validation, endpoint cutover without reimaging and centralized logs in a partner-first delivery model.
Key quote from the press release:
“The risk in migration was never the copy operation. It’s everything the copy operation touches — the service accounts nobody documented, the encryption dependencies nobody audited, the attack paths nobody closed. Migrator for AD makes those risks visible before they become outages. That’s how you come out of a migration stronger, not just moved.” — Michael Masciulli, managing director of migration products and services, Semperis
As ChannelPro’s online director and tech editor for over a decade, Matt Whitlock has spent years blending sharp tech insight with digital know-how. He brings more than 25 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear.
Images: Barracuda; MSP Process; EasyDMARC; Microsoft; Okta; Devolutions
