MSP Technology News Headlines for the Week of 11/17/2025
Microsoft Ignite led to a slew of Channel news this week, leading with Dell’s AI and cloud announcements. Plus, new research from GTIA and Hornetsecurity, several interesting partnerships and integrations, and a few acquisitions. And that’s just the start!
Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
Dell Technologies Accelerates Enterprise AI with Powerful, Automated Solutions
New Automation Platform and AI Factory enhancements streamline deployment of enterprise AI workloads.
Key quote from the press release:
“Enterprises tell us they want AI capabilities on their own infrastructure, but complexity has been the barrier. The Dell AI Factory removes that barrier with integrated automation and performance that let businesses deploy AI at scale and see real returns.” — Arthur Lewis, president, infrastructure solutions group, Dell Technologies
More Headlines from Dell at Microsoft Ignite
➡️ Dell Technologies Advances Enterprise AI Innovation With NVIDIA
➡️ Dell Collaborates with Microsoft: Accelerating Innovation Together
➡️ Reimagine Private Cloud with Dell Using Microsoft Azure Local
➡️ Built for Breakthroughs: Dell PowerScale for Microsoft Azure
GTIA Study Reveals Cybersecurity Is Critical but Under-Prioritized by ITSPs
New research from the Global Technology Industry Association (GTIA) on channel priorities for 2025.
Key findings from the report include:
- Only about one-third of IT service providers currently treat cybersecurity as a core business focus.
- 52% of ITSPs plan to add AI-related cybersecurity tools to their portfolios within the next year.
- 46% of ITSPs cite the availability of skilled cybersecurity professionals as the top enabler for expanding offerings today.
- 31% of respondents experienced a cyberattack in the past year, underlining the urgency of stronger internal defenses.
Arctic Wolf Launches New Integration with Abnormal AI to Enhance Email Threat Detection and Response
The Aurora Platform’s open XDR architecture and massive data ingestion capabilities enable Arctic Wolf to deliver powerful security outcomes at a global scale.
Key quote from the press release:
“Email continues to be one of the most complex and exploited threat surfaces for organizations worldwide. By integrating Abnormal AI’s behavioral detections into the Aurora Platform, we’re bringing critical new visibility and response capabilities into our AI-powered SOC—helping customers proactively defend against socially engineered attacks and help ensure email threats are contained before they disrupt the business.” — Dan Schiappa, president, technology and services, Arctic Wolf
Hornetsecurity Releases Cybersecurity Report 2026
Hornetsecurity’s annual Cybersecurity Report reveals that threat actors embraced automation, artificial intelligence, and social engineering at unprecedented speed, while defenders raced to adapt governance, resilience, and awareness programs to match AI-driven acceleration of global threats.
Key findings from the report include:
- Malware-laden emails surged by 131% year-over-year in 2025.
- Email scams rose by around 35%, and phishing increased by 21%.
- 77% of CISOs identified AI-generated phishing as a serious and emerging threat.
- 68% of organizations invested in AI-powered protection capabilities in 2025.
- 61% of CISOs believe AI has directly increased ransomware risk.
Huntress Acquires Inside Agent to Strengthen Identity Security Posture Management
Acquisition expands identity-security offerings and accelerates a new Identity Security Posture Management (ISPM) solution.
Key quote from the press release:
“Threat actors aren’t relenting, only gaining steam. Huntress has been a visionary in identity security since 2023, validated by our 129% YoY growth. To stay ahead of increasingly sophisticated tradecraft and crush hackers, we must continue to strengthen identity security posture and improve identity resilience. This acquisition will drive the next evolution of our identity security strategy, enabling us to accelerate our mission to protect businesses of all sizes.” — Prakash Ramamurthy, chief product officer, Huntress
Sophos Advances Cybersecurity for Microsoft Environments with New Copilot and Defender Integrations
New threat-intelligence integrations and Microsoft-verified solutions enhance security, visibility, and AI-driven operations for organizations of all sizes.
Key announcements from the press release:
- General availability of Sophos Intelix integrations with Microsoft Security Copilot and Microsoft 365 Copilot for real-time threat intelligence inside Microsoft’s AI-powered environments.
- Microsoft Agent 365 Capabilities for Sophos Intelix expands Sophos intelligence across Microsoft’s Copilot and agent ecosystem using Entra-based identity management.
- Sophos Intelix for Microsoft Copilot Studio allows creators to build custom AI agents powered by Sophos threat intelligence.
- New integrations with Microsoft Defender for Business and Microsoft Defender for Endpoint strengthen protection across Microsoft environments.
- Sophos MDR for Microsoft environments earns Microsoft-verified SMB solution status through the Microsoft Intelligent Security Association (MISA).
Parallels Launches Parallels RAS 21.0 with Enhanced Hybrid Cloud Management, Optimized User Experience, Stronger Security, and Improved Platform Reliability
The latest release drives security, flexibility and efficiency for digital workspaces at scale.
Key quote from the press release:
“Parallels RAS 21.0 introduces major advancements that meet the evolving priorities of IT leaders striving to balance security, productivity, and cost efficiency. This release underscores our commitment to empowering enterprises with a unified digital workspace experience—one that delivers simplified deployment, intelligent automation, and enterprise-grade security.” — Prashant Ketkar, chief technology and product officer, Parallels
AvePoint Launches New AvePoint AgentPulse Command Center to Bring Security Controls to AI Agents
AgentPulse adds to AvePoint’s growing AI agent governance capabilities in the Confidence Platform, providing more visibility to reduce security risks and costs.
Key quote from the press release:
“As organizations rapidly deploy AI agents to drive productivity, they’re discovering that these powerful tools introduce significant security and data governance challenges that legacy IT controls weren’t designed to address. As part of the Confidence Platform, AgentPulse delivers comprehensive visibility so IT and security teams can confidently scale agentic AI and further innovation, without compromising data security or racking up extra costs.” — Jeremy Thake, chief architect, AvePoint
Lakeside Software Launches SysTrack AI, Bringing Agentic Digital Employee Experience to Every Device
Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applications.
Key quote from the press release:
“Lakeside has always been known for the depth and breadth of our data. With SysTrack AI, that intelligence is now easily accessible on each device, reasoning instantly from evidence rather than guessing. SysTrack makes digital employee experience management easy, so end users don’t have to invoke the help desk for every problem and, when things do get escalated, IT teams can quickly see what’s happening and why.” — Mike Schumacher, CEO, Lakeside Software
SAFE Acquires Balbix to Create Unified AI-Native Platform for Cyber Risk & Exposure Management
Acquisition links exposure, control failures and vulnerabilities to real business impact in one agentic-AI platform.
Key quote from the press release:
“This is a gamechanger for the cybersecurity industry. Our goal from day one has been clear: build CyberAGI – the definitive system of intelligence and action for the modern CISO. We started with risk; Balbix started with exposure. Two companies chasing the same summit from opposite sides. This acquisition brings those missions together and propels us into the future of security operations and cyber risk management, in one unified Agentic-AI platform.” — Saket Modi, co-founder and CEO, SAFE
MeterUp 2025: Networking as it should be
New hardware, autonomous networks and an expanded WAN-to-LAN vision for the modern enterprise.
Key announcements from blog post include:
- Nine new hardware platforms built by Meter: including Wi-Fi 7 access points, multi-gig switches, high-throughput firewalls and rugged 5G gateways — all designed, built and tested by Meter.
- An ambition to create autonomous networks spanning the full stack: Meter’s in-house hardware, unified firmware and data-rich telemetry provide the foundation for networks that can self-detect and self-heal.
- Major updates to the “Command” generative AI platform: now automating issue resolution and support, plus introducing an industry-first engine for automated network design and configuration.
- A new WAN-to-LAN partnership with Lumen Technologies: extending Meter’s wired/wireless stack into carrier-grade WAN connectivity via a simplified purchase flow and unified dashboard.
Devolutions Unveils Secure AI Integration in Remote Desktop Manager at Microsoft Ignite
New Model Context Protocol server powers AI automation, transforms secure access management for IT teams.
Key quote from the press release:
“The MCP server positions Devolutions as a pioneer in secure, AI-augmented remote access management. Now, routine tasks are automated, context appears instantly, and troubleshooting moves at the speed of thought – so IT teams can focus on what truly matters. At the same time, they maintain full transparency, control, and security. It’s a major step forward in building a safer, stronger, and more efficient IT world.” — David Hervieux, CEO, Devolutions
Pathlock’s 2025 Digital Transformation and Access Risk Report Shows Governance Failures Are Disrupting Cloud Migration for Nearly 40 Percent of Organizations
New research highlights how gaps in governance and access risk threaten modernization efforts.
Key findings from the report include:
- Only 7 % of organizations updated GRC (governance, risk & compliance) controls prior to cloud-or-ERP migration, while more than half (52 %) failed to embed a GRC strategy from the outset.
- Over 70 % of organizations lack automation for access risk analysis, user access reviews, or provisioning/de-provisioning processes.
- 51 % of organizations take more than 24 hours to revoke access after a termination, increasing exposure.
- 39 % of respondents experienced security or compliance incidents directly linked to governance gaps introduced during modernization.
- 23 % reported insider-related incidents during or after cloud migration.
Axonius Appoints Former DOJ CIO Melinda Rogers to Federal Systems Board
Strategic board evolution deepens federal IT modernization expertise at Axonius Federal Systems.
Key quote from the press release:
“Throughout my career in both government and the private sector, the foundational challenge has always been the same: you cannot secure what you cannot see. Axonius Federal Systems creates the single, credible source of truth that is essential for modern cybersecurity and operational resilience. From my past role as a federal CIO and my current work with partners across the government ecosystem, it is clear that Axonius provides a critical capability.” — Melinda Rogers, former CIO, U.S. Department of Justice
Oasis Security Launches Agentic Access Management, the First Identity Solution Built for AI Agents
Platform introduces purpose-built governance, accountability and control for enterprise AI agents.
Key quote from the press release:
“We built Oasis around the belief that non-human identities would eventually outnumber human ones — and that moment has arrived. Agentic Access Management is the next evolution of our platform: bringing structure, accountability, and trust to AI agents without slowing their impact.” — Danny Brickman, CEO & co-founder, Oasis Security
Pia Launches Automation Hub, Uniting MSPs and Vendors in a Shared Automation Marketplace
Marketplace brings pre-built, field-tested automation packs for MSP service desks and operational workflows
Key quote from the press release:
“MSPs are under pressure to do more with less, and what they need most right now isn’t more tools but clarity. Automation Hub helps cut through the noise by giving teams access to proven automations built for the problems they face every day. It’s a practical way for the community to share what works and move the industry forward together.” — David Schwartz, CEO, Pia.
Wildix Unveils Strategic Vision at Inaugural Analyst Day
European-born UCaaS leader outlines unified ecosystem, dedicated architecture and practical AI designed for SMB realities.
Key quote from the press release:
“For 20 years we focused on building, fixing what was broken and supporting the people who rely on our technology every day.We did not always stop to share the full story behind that work. Venice gave us the space to do that, openly and end to end, and to exchange perspectives on how our ecosystem is evolving with the market.” — Steve Osler, CEO, Wildix
Cisco Invests in Spatial Intelligence Pioneer World Labs
Cisco backs world-class startup to advance spatial AI and next-generation intelligent infrastructure
Key quote from the press release:
“The next great platform evolution in AI will be built around spatial intelligence. By joining Fei-Fei and the world-class World Labs team on this journey, we are accelerating the development of a future where AI takes an active role in the physical environment with agents and devices capable of transforming industries, augmenting human capacity, and driving massive gains in productivity.” — Jeetu Patel, president and chief product officer, Cisco
BlueVoyant’s 2025 State of Supply Chain Defense Report: Investment Up, Gaps Persist
Annual study reveals the outcomes of third-party risk programs despite increasing investment.
Key findings from the report include:
- 97% of organizations reported being negatively impacted by a supply-chain breach over the past twelve months.
- Only 16% of respondents said risk reduction was the primary driver of their third-party risk management programs, with cyber-insurance requirements, board mandates and contractual obligations ranking higher.
- 46% of organizations reported having an established and optimized TPRM program, yet many still lack top-level support or integration into broader risk frameworks.
- 96% of organizations plan to expand their third-party vendor ecosystems in the next year, even as visibility and remediation capacity lag behind.
As ChannelPro’s online director and tech editor for over a decade, Matt Whitlock has spent years blending sharp tech insight with digital know-how. He brings more than 25 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear.
Images: Dell, Hornetsecurity, Sophos, Meter, DOJ, Pia, BlueVoyant
