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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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April 8, 2024 |

GoTo Takes Modern Mobile Device Management to the Next Level with Miradore Premium+

New solution saves money and time by automating routine tasks and offers native integration with GoTo Resolve to eliminate the need for a separate remote support license.

BOSTON, MA – GoTo, the company making IT management, support, and business communications easy, today announced the release of Miradore Premium+.  Premium+ is a new subscription tier for Miradore, the mobile device management (MDM) product acquired by GoTo in 2022. The new offering is built for growing businesses that need to manage and secure a diverse mix of mobile devices, tablets, and laptops across iOS, Android, Mac, and Windows with minimal complexity. Premium+ also includes an integration with Microsoft Entra ID to automate device assignment and a native integration with GoTo Resolve to save money and time by eliminating the need for a separate remote support solution.

“Miradore Premium+ represents a significant leap forward in mobile device management. With this new offering, we’ve brought together leading solutions for MDM and remote support without the added complexity or cost, simplifying work for IT admins with new features to further automate routine tasks,” said Dave Campbell, head of strategy and growth, IT Solutions Group, GoTo. “With Miradore Premium+, we have made it possible to consolidate an essential part of every organization’s tech stack and vendor management process and ultimately made MDM faster, easier, and more affordable.”

In a world with increased cybersecurity threats, changing data privacy regulations, and unique hybrid work environments, MDM software has become an essential tool to manage and secure devices and data. Therefore, choosing the wrong solution can prove costly for IT professionals overburdened by complex user interfaces with steep learning curves, hefty price tags, limited operating systems support, and subpar or nonexistent remote support.

Miradore Premium+ makes device management simple for IT teams with comprehensive fleet tracking and reporting, automated enrollment and configurations, enterprise-level security, and easy-to-use remote support. Benefits include:

  • Budget-friendly MDM: Premium+ expands on Miradore’s low-cost model with built-in GoTo Resolve remote support and no device limits, eliminating the need for a separate remote support license and providing scalable and cost-effective device support.
  • Time-saving Integrations: Integration with Microsoft Entra ID and upcoming integration with Google Workspace keep user lists up-to-date and simplifies device assignments, automating tedious tasks and boosting operational efficiency. Premium+ features a new framework that supports this integration and significantly improves time to deployment with additional SaaS tools in the future.
  • Low Complexity: Take the stress out of enrolling and managing devices, protecting data, and supporting your fleet with a single MDM solution that covers all mobile devices, tablets, and workstations across iOS, Android, Mac, or Windows operating systems.
  • Serious Security: Premium+’s easy-to-use interface offers GoTo Resolve’s secure remote sessions backed by powerful, permission-based security measures, including end-to-end data encryption with 256-bit Advanced Encryption Standard (AES) and Transport Layer Security (TLS).

“Miradore Premium+ was a quick connection compared to what we use now, and we were able to start the remote support session almost immediately. The interface is clean and doesn’t require us to have to search for the tools or settings we sometimes need,” said Ethan Mortensen, Colorado Autism Consultants.

To learn more about Miradore Premium+ please visit miradore.com.

About GoTo

GoTo makes IT and business communications easy, so its customers can do what matters most. Featuring flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, the GoTo portfolio helps securely support and connect businesses to what’s most important: their teams and customers. For over 20 years the company has been dedicated to robust security, including zero trust authentication, and powers more than 1 billion remote support sessions and 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With $1 billion in annual revenue, the remote-centric company is headquartered in Boston, Massachusetts, with roughly 3,000 GoGetters across North America, South America, Europe, Asia, and Australia.


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