Articles referenced in this episode:
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Michigan man says son, 6, ordered $1K in food from Grubhub
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†

WWW: acer.com
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Articles referenced in this episode:
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Michigan man says son, 6, ordered $1K in food from Grubhub
Listen to the 5 Minute Roundup podcast!†
Watch the 5 Minute Roundup on YouTube!
†
Kaseya’s MSP Success, ConnectWise and Anthropic headline this week’s MSP roundup as vendors push deeper into AI-powered services and more.
From product rollouts to partner enablement, the conference underscored a growing push to operationalize AI across MSP businesses.
Anthropic has released Claude Fable 5, its most capable generally available AI model yet and the first public taste of Mythos.
At Pax8’s Beyond 2026 conference, executives said new tools, services and training programs can help partners monetize agentic AI. But they need to move fast, before competitors seize the opportunity.
New programs and services aim to help partners turn AI adoption into recurring revenue.
Anthropic has released Claude Fable 5, its most capable generally available AI model yet and the first public taste of Mythos.
Autotask PSA helps IT teams centralize day-to-day operations in a cloud-based platform built for visibility and efficiency.
ScalePad CEO Chris Day shares tips on how you can create a winning AI strategy for your own business.
MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.
Download this guide to gain a practical framework for evaluating AI opportunities and reducing operational bottlenecks.

