HARRISBURG, PA – October 19, 2020 – D&H Distributing, a major provider of SMB and consumer technologies to the North American high-tech channel, announces that the volume of partners utilizing the company’s Solutions Enablement Team has tripled since its late-2019 relaunch, increasing across all its service areas–despite the pandemic that has dominated much of 2020. Headed by Sales Engineer Manager Jeff Hunt at D&H, this team of subject matter experts and certified engineers work closely with partners during the pre-sales process, determining each customer’s unique needs for implementing complex, multi-vendor deployments. This includes projects in hot emerging areas such as ProAV, Esports, remote networking, distance learning, and digital security, in addition to established areas like SMB server and WiFi installations. D&H partners can visit dandh.com/dhss/.
Solutions Specialists and vendor-dedicated experts from D&H’s Sales Enablement Team have field-based experience in these categories, as well as sought-after certifications from manufacturers such as Microsoft, Cisco, SonicWall, NETGEAR, and Ubiquiti. Its personnel hold ProAV-related certifications from AVIXA (Audiovisual and Integrated Experience Association), DSEG (Digital Signage Experts Group), Samsung, Epson, NEC, and more. Partners can also work with the D&H Team to secure training of their own in-house technicians with manufacturers such as Cisco, NETGEAR, and Ubiquiti.
The Team’s depth of knowledge and authentic practice in these specialized categories allow them to build-out sophisticated systems such as videoconferencing platforms for schools, large-format collegiate gaming arenas for Esports, or digital signage messaging boards for healthcare, retail, or hospitality.
“The Team gives resellers and MSPs access to professionals who have demonstrated hands-on success with deployments,” said D&H’s Hunt. “We help those partners build a total solution, not just an isolated piece of one, with consideration for their costs and the requirements of their end-customers. It’s about bringing people together and accomplishing their goals.”
For example, many MSPs are working with their K-12 end-customers to implement distance learning solutions based on foundational platforms such as Microsoft Teams, utilizing devices such as Chromebooks or Intel-powered notebooks, and device management software such as Microsoft’s Intune. These systems are then secured by solutions from vendors such as Aruba and ESET. Similarly, for an Esports installation, partners need expertise across a gamut of categories such as computers, large-format digital displays, robust connectivity, high-performance components, gaming headphones, plus a variety of potential peripherals and accessories. This requires a diverse set of skills that partners can leverage through D&H.
Taking the Lead in Training
The Solutions Enablement Team helped shape content for September’s virtual D&H THREADcast engagement, moderating five Solutions Panels over the course of the two-day offering, available for on-demand viewing at www.dandh.com/threadcast throughout October. The Team also plays a significant role in creating D&H’s highly-regarded Solutions Lab webcasts, coordinating content with the latest trends in the marketplace, including recent sessions on remote networks, business continuity, and projection solutions.
“Training our partners one-on-one is a rewarding proposition,” Hunt continued. “It’s a challenge for them to find this range of product knowledge and practical experience through a single source, especially for categories that are only beginning to gain traction in vertical markets. We help those partners become early advocates of these technologies, taking advantage of greenfield opportunities before their competitors can gather the resources to do so.”
Partners can call (888) 325-1246 to speak to a D&H representative about the program, or visit dandh.com/dhss/ and www.dandh.com for more information.
About D&H Distributing
D&H Distributing believes the most important element of doing business is developing relationships for mutual success, delivering superior engagement experiences to its community of partners and employee co-owners. The company continues to build upon its 100-year-old culture, providing a wealth of partner enablement resources, multi-market expertise, and consultative services. D&H maintains a focus on independent retailer and reseller partners, with a product assortment spanning consumer electronics, ProAV, digital displays, collaboration, mobility, home entertainment, smart home automation, small office/home office, video surveillance, digital imaging, PC gaming, cloud-based solutions, home and outdoor products, housewares, and sports and recreation.
The distributor is headquartered in Harrisburg, PA, in the US; and in Brampton, Ontario, and Vancouver, British Columbia, in Canada. Additional warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Engage with D&H toll-free at (800) 877-1200, via www.dandh.com, or follow the distributor’s Facebook, LinkedIn, and Twitter feeds, https://www.facebook.com/DandHDistributing/, https://www.linkedin.com/company/dandhdistributing/, and @dandh.
About Samsung Electronics America, Inc.
As a global technology leader, Samsung Displays provides a diverse portfolio of enterprise technologies including digital signage, LED, hospitality TVs, and Desktop displays. Samsung puts the customer at the core of everything we do by delivering comprehensive products, solutions and services across diverse industries including retail, healthcare, hospitality, education and government. Samsung Displays is committed to helping customers realize the promise of a digital business. For more information, please visit samsung.com/business, call 1-866-SAM-4BIZ or follow Samsung Business via Twitter @SamsungBizUSA.