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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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Press Releases

August 23, 2017 |

ScienceLogic Announces Technical Services Partner Program

Company bolsters its ChannelLogic ecosystem with program that enables partners to capitalize on the $24 billion IT & Cloud monitoring and automation markets

ScienceLogic, the leader in hybrid IT service assurance, announced a new Technical Services Partner Program as part of its overall ChannelLogic partner initiative. The program provides development and enablement for partners who provide technical services to their clients. It also provides system integrators and cloud service providers another entrée into the $24 billion cloud and IT monitoring and automation market.

ScienceLogic trains and certifies partners to install, administer, and integrate with the ScienceLogic platform. Certifications include ScienceLogic Professional, ScienceLogic Expert, ScienceLogic Deployment Engineer, and ScienceLogic Development Engineer.

The ScienceLogic service assurance platform allows companies to auto-discover IT assets, visualize dependencies, monitor infrastructure and application performance, correlate events, and enable automations. Because IT automation delivers significant ROI, it has been in high demand by system integrators.

“The ChannelLogic Technical Services Program is an innovative way for OpsVision to help support enterprise customers who must keep their mission-critical networks up and running,” said Ken Rizzo, CEO at OpsVision. “The program also helps us streamline our customers’ processes, greatly reducing their IT operating costs. The training and tools our team got from ScienceLogic has enabled us to provide value to customers in a very short time.”

ScienceLogic is particularly interested in enabling partners who wish to deploy ScienceLogic’s integration with the ServiceNow IT Service Management (ITSM) software. This integration provides organizations the ability to automate incident management and the population of accurate data in their Configuration Management Database (CMDB). In turn, organizations have recognized significant cost savings through reduced mean time to repair, better change management, and overall IT efficiency.

“The program is an excellent complement to Trace3’s new IT Operations Analytics Practice,” said Victor Tingler, Vice President of Digital Transformation at Trace3. “Our team can share ScienceLogic data with ServiceNow, Splunk, Chef, Puppet, or any other application through a RESTFul API.”


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