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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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News & Articles

April 4, 2016 |

RapidFire Tools Releases New Software Appliance to Fully Automate Pre-Scheduled, Remote-Controlled IT Assessments

The Reporter offering can be attached to client networks to remotely schedule scans and generate reports to improve quality of service delivery.

RapidFire Tools, a developer of IT assessment tools for MSPs, has released Reporter, a new stand-alone, virtual appliance that managed service providers can use to fully automate regularly scheduled Network Detective IT assessments for their clients.

According to the company, the new software appliance is available as a $29/month add-on for Network Detective subscribers or to new subscribers immediately after purchase of their first Network Detective module. It is used to remotely schedule the running of any Network Detective scan, and automatically generate any of the fully-brandable reports included with most of the individual module subscriptions.

“Reporter is based on the proven automation technology that we have built-into our Inspector deep-dive diagnostic appliance,” says RapidFire Tools CEO Mike Mittel. “But we have thousands of MSP subscribers who want to automate their IT assessments, yet don’t have an Inspector attached to every client network. The new Reporter appliance is meant for them.”

Accessed directly through the primary Network Detective application, Reporter can be used to schedule scans for all of the IT assessment modules (except for the SQL Server Assessment module), as well as the scans for both the HIPAA and PCI Compliance modules. Scans can be pre-scheduled to run at specific time intervals, and specific times of day and/or days of week.

Reporter is available as a downloadable software appliance that can be installed as a virtual machine on an existing server on the client’s network. †For those wanting a plug ‘n’ play system, for an additional monthly fee, the Reporter subscription can include a pre-configured small form server that is shipped to them as a physical appliance.

The Reporter appliance can be ordered directly through the Upgrade button inside the Network Detective application.


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