Remote monitoring and management (RMM) software provider Continuum has added Intel vPro technology to its Remote Monitoring and Management (RMM) platform. With the integration, MSP partners now have free access to a lights out management solution that includes remote power management capabilities as well as keyboard, video & mouse (KVM) control.
Using Continuum’s RMM with integrated Intel vPro technology, MSPs have the ability to remotely monitor, manage, and repair their clients’ PC assets, regardless of whether the operating system (OS) is running – even when the system has crashed or is corrupted. With KVM control, MSPs can connect to an unresponsive Windows PC and start a remote console session to diagnose and repair the machine without impacting the user.
“With the Intel vPro integration, we are expanding our RMM platform to include increased lights out management functionality at no additional cost that allows our MSP partners to reduce onsite technical visits, decreasing labor costs and travel expenses, while resolving issues faster and increasing productivity,” says Mary Crogan, director, product marketing at Continuum. “At Continuum, our product decisions are driven solely by a desire to help increase our MSP partners’ margins, profitability, and client satisfaction. Integrating Intel vPro technology with our RMM platform to expand remote access capabilities for our MSPs delivers on these promises.”
The Continuum RMM solution with Intel vPro technology will be showcased at Navigate 2015, Continuum’s user conference on Sunday, September 27 – Tuesday, September 29, 2015, in Las Vegas.
For more information on Continuum’s RMM with integrated Intel vPro technology, visit:†https://msp.intel.com/continuumnavigator/.