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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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News & Articles

March 31, 2015 |

Continuum’s Continuity247 Fully Managed Backup Platform Unveiled

Supported by the company’s 24x7x365 NOC, built with R1Soft backup technology, and powered by SoftLayer infrastructure, Continuity247 boasts flexibility, convenience, and better margins for MSPs.

Continuum, a channel-exclusive provider of fully integrated managed IT services solutions, has released Continuity247, a fully managed backup platform. Continuity247 is supported by the company’s Network Operations Center (NOC), which monitors, troubleshoots, and remediates any problems to ensure backups run 24x7x365 for the SMB clients of its MSP partners. Additionally, the platform is built with the company’s R1Soft backup technology and is powered by IBM’s Cloud SoftLayer infrastructure.

The backup platform, which is currently in private beta and scheduled for release in April, enables MSPs to manage all clients’ backups from a single pane of glass with remote access to appliances, protected machines, and the cloud. MSPs can also add Continuum’s Remote Monitoring and Management (RMM) platform backed by the company’s NOC with additional benefits across all infrastructure they support, including alerting, integrated ticketing, remote control, scripting, patch management, anti-virus software, and reporting.

“When it comes to BDR, MSPs face a number of challenges with perhaps the most time consuming being the monitoring and management of client backups,” says Dee Zepf, vice president of products and technical services at Continuum. “Continuity247 is a world-class offering that is a game changer for our MSP partners because every aspect points to greater reliability, flexibility, convenience and better margins. We are delighted to deliver the ‘set it and forget it’ solution our partners have asked for, with local and hybrid packaging options to meet the needs of the low and high end of the solution spectrum while maximizing margins.”

Continuum offers several packages for Continuity247, including a flex package that features pooled storage at the MSP level for optimized storage across multiple clients. All packages are priced monthly, do not require an annual contract, and are built to scale at the MSP’s pace.

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