RMM (Remote Monitoring and Management) and Service Desk software provider, Naverisk, and Vorex Inc., a developer of cloud-based comprehensive professional services automation (PSA) software for the SMB market, have entered into a strategic alliance. The new relationship provides an integration between Naverisk’s RMM and Service Desk platform and Vorex’s PSA solution to create a complete and streamlined business productivity and managed services solution purpose-built for IT channel partners.
“Integrating our PSA solution with today’s leading RMM providers is a top priority for Vorex,” says Michael Salem, founder and CEO, Vorex. “By forging a strategic alliance with Naverisk, we are broadening our IT ecosystem and speeding time to value for channel partners who are embracing managed IT services and cloud-based solutions.”
“Naverisk offers a simple, straightforward RMM platform and service desk solution designed to help channel partners manage, automate, and optimize the IT infrastructure and complementary IT services small to mid-size businesses need to grow,” says Stuart Selbst, COO, Vorex. “Pairing Naverisk’s well-designed RMM tool and service desk support with the Vorex PSA platform is an integrated solution we’re proud to deliver to the IT channel.”
The technical integration between Naverisk and Vorex PSA will be available as part of the Naverisk 2015 R1 release, due April 2015. For more information, visit www.naverisk.com. To learn more about Vorex, visit www.vorex.com.
