Online security company, AVG Technologies, has released an enhanced service module capability that allows IT providers and MSPs to use AVG Managed Workplace to remotely monitor and manage their customers’ Microsoft Office 365 cloud-based collaboration, communications, and productivity software platform.
The new expanded AVG Office 365 Managed Workplace service module gives MSPs the ability to remotely perform the most popular management tasks for Office 365 from within the same screen view. Additional Office 365 administration capabilities may also be accessed from within AVG Managed Workplace – saving support engineers from having to log in and out of different applications.
Features of the new integrated Office 365 service module within AVG Managed Workplace include:
- View up-to-date information about Office 365 usage across all customer sites, per site, or even just for a single user.
- Information from license expiry and mailbox quotas/traffic/ activity/policies and group memberships to service down notifications, user password resets, and managing users without using Windows PowerShell.
- Rich HTML view reduces complexity of PowerShell interface.
“With this announcement we are responding to partners who tell us they want a more convenient way to administer their customers’ increasingly complex mix of physical and online infrastructure,” says Mike Foreman, general manager, SMB, AVG Technologies. “Simplification of Office 365 management represents a first step in developing easy ways to manage cloud data within AVG Managed Workplace – something that appears destined to become commonplace as more everyday objects and devices are IP-connected to form the Internet of Things.”
