ihiji, a remote network management provider, recently releases a feature enhancement called ConnectNinja that allows authorized network technicians secure remote access to troubleshoot and configure their clients’ devices and networks through the ihiji invision Web portal. ihiji invision, a cloud-based remote network management system, uses a central dashboard through which users can detect, diagnose, and resolve network issues, saving the time and cost of troubleshooting or rolling a truck.
With ihiji ConnectNinja, users can resolve more complex issues by accessing devices through the invision portal without the need for VPNs or unsecure port forwards. Tunneling connections into the device through ihiji’s servers, ConnectNinja passes securely through firewalls, connecting users directly to the LAN devices.
The ConnectNinja functionality extends ihiji’s NetNinja Suite, which collectively serves to remotely resolve issues with networks and devices. Its counterparts include the PowerNinja, which remotely reboots IP power units; SwitchNinja, which remotely power cycles PoE ports; and StealthNinja, to provide direct soft-reboots of devices.
