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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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News & Articles

September 5, 2012 |

AT&T Syn248 Phone System Designed for SMB Scalability

The business phone system features simple installation and setup, network integration, and Web-based management.

Advanced American Telephones, which manufactures AT&T-branded telephones under a license agreement with AT&T Intellectual Property, has announced availability of the Syn248 Deskset and Gateway business phone system.

Specifically designed for small- and medium-sized businesses (SMBs), the Syn248 solution features robust characteristics, like do-it-yourself installation and setup, the ability to integrate into an existing network, and convenient management through a Web-based user interface.

“We are committed to filling a void in the market by offering a simple and innovative business phone solution that will help SMBs get up and running quickly,” says Graham Williams, Advanced American Telephones’ vice president, SMB group. “With this addition, we now provide a full suite of communication products for the SMB market to fit virtually any SMB segment.”

With only two components, the system is easy to set up, eliminating the need for extra cabling with its dual-port Ethernet connection. It requires no additional hardware or add-on components to expand the system or configure features.

The Syn248 can support 24 users straight out of the box, making it ideal for companies looking to replace small legacy PBXs and Key Systems.

The Syn248 is scalable to grow with the business by easily adding a second Gateway for up to eight analog lines total. The system is easy to manage via Web-based administration capabilities and sophisticated call routing. It uses up to four built-in auto attendants to customize recordings for each department or division of the company. Simplifying call management, the auto attendant enables dial-by-name in-bound call routing, as well as the option to reach an operator as needed.

Additional features include:

  • Built-in voicemail with 30 minutes of recording time on each Deskset.
  • The ability to store up to 100 contacts on the system phonebook and 50 contacts per station for efficient calling.
  • Do-not-disturb functionality to avoid meeting interruptions.
  • Flexibility to customize auto attendant to deliver on-hold messages or to manage calls by time of day (e.g., day or night).

Sold primarily through online retailers (e-tailers), the Syn248 system has no licensing fees, no add-on activations, and no hidden costs. In addition, the Syn248 is backed by free customer service and a limited two-year warranty.

The Analog Gateway (up to two, with four lines each) carries a MSRP of $219. The SB35020 Deskset (up to 24) is $179 MSRP.

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