N-able Technologies, a remote monitoring and management (RMM) provider, has allied with NTRglobal, a cloud-based helpdesk and ITSM provider, to integrate the NTR Cloud into N-central’s RMM platform. NTRglobal’s cloud-based API enables ISVs to integrate with its secure remote connectivity technology. N-able’s N-central now includes NTR Cloud unattended remote control functionality as part of its overall service offering.
Available immediately, the remote desktop module allows support technicians to securely connect to and manage a wide range of remote devices, reducing support queues, optimizing workflow, and boosting repair time.
For more information, visit http://www.n-able.com. N-able is also offering a webinar on February 15 to highlight the remote desktop functionality.
