Include:
Tech
Cybersecurity
Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

ChannelPro Network Awards

hello 2
hello 3

News

August 15, 2011 |

Level Platforms Updates Managed Workplace

The latest version of the remote monitoring and management software adds a new plug-in service module architecture that extends the software’s “Policy Module” monitoring concept.

Remote monitoring and management software developer LPI Level Platforms Inc. has updated its flagship product for MSPs with Managed Workplace 2011.

The latest iteration of Managed Workplace includes a suite of Remote Tools that enable MSPs to address issues regarding end-user systems in real time, without interrupting the use of those systems.

Also introduced in this release is a new plug-in Service Module architecture that extends the comprehensive Policy Module monitoring concept sets the stage for a new service innovation with deep integration with and control of third-party vendor packages. The first of these packages, Symantec Backup Exec, is available now.

Network Audits provide MSPs with keen insight into the state of a client’s or prospect’s network, including all devices and applications. This release includes a prepackaged set of easy-to-run reports that enables MSPs to clearly demonstrate their managed services offering.

Additionally, Managed Workplace 2011 R2 automates the collection of warranty information for Acer, Dell, Gateway, HP, Lenovo, and Toshiba products and provides warranty-driven alerting and reporting so users can address technology obsolescence risks proactively by either extending warranties or upgrading obsolete products.

Other new features include enhanced SNMP monitoring, new automation features to enable flexibility in script execution scenarios, and new power management.

“Managed Workplace 2011 R2 delivers a powerful mix of revenue generating service delivery features,” explains Level Platforms CEO Peter Sandiford. “The integration with Symantec Backup Exec establishes an entirely new class of capabilities for Remote Monitoring and Management Software, extending the concept of Management to include not only traditional problem remediation but also the deployment and management of all key technologies from a single web-based Managed Workplace dashboard.”

>> READ ABOUT OTHER MANAGED SERVICES PRODUCTS


Editor’s Choice

How to Bridge the Digital Transformation Gap: An Interview with Ciaran Chu of ConnectWise

February 16, 2024 |

Here’s some advice on how MSPs can best get clients “unstuck” from their digital transformation journey.

Jabra Unveils Jabra+ for Admins, but There’s a Lot More Coming for Partners

February 16, 2024 |

Jabra takes first step in it’s journey towards full device management, but it’s only the beginning.

ChannelPro LIVE: Chicago Kicks Off Managed IT Services-Focused Events Series

February 6, 2024 |

Regional event in the Windy City brings together MSP peers and world-class vendors for networking opportunities and key educational sessions.


Related News

Growing the MSP

Explore ChannelPro

Reach Our Audience