IT and Business Insights for SMB Solution Providers

Unified Communications

News
For Cytracom, 2020 is About Partner Empowerment
March 10th, 2020 | Rich Freeman
Now majority owned by private equity, the unified communications-as-a-service vendor plans to use the extra capital at its disposal to add tools, double headcount, and further simplify its solutions. - read more
 
Press Release
AVANT Communications and Zoom Partner to Offer Unified Communications Software Solutions Through AVANT’s Network of Trusted Advisors
March 9th, 2020 | ChannelPro
AVANT will introduce Zoom’s cloud-based video-first unified communications solutions through its subagent community - read more
 
Press Release
OpenText Buys XMedius
March 9th, 2020 | ChannelPro
WATERLOO, Ontario, March 9, 2020 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX) (TSX: OTEX), "The Information Company," today announced that it has acquired XMedius, a provider of secure information exchange and unified communication solutions.  XMedius brings decades of experience and patented t - read more
 
News
Cytracom Sells Majority Stake to Private Equity Investor
February 27th, 2020 | Rich Freeman
The deal with Sverica Capital Management positions the UCaaS vendor, which sells exclusively through MSPs, to expand its partner base more rapidly, according to CEO Zane Conkle (pictured), who will continue to lead the firm. - read more
 
Article
Getting Out of the VAR Comfort Zone
February 11th, 2020 | Robert Cooper
Disruption in the traditional UC sales model requires VARs to emulate MSPs and focus on becoming communications business consultants. - read more
 
News
BVoIP Deepens Granularity of Data in 1Stream Integration Platform
January 28th, 2020 | Rich Freeman
A string of updates introduced by the unified communications vendor in recent days lets users store and access more detailed information, and provides greater flexibility in how technicians access that information. - read more
 
News
BVoIP Adds Easier Setup and Stronger Default Protection Settings to VoIP Security System
January 7th, 2020 | Rich Freeman
Both enhancements, which are part of the 2.0 release of BVoIP’s Barricade offering, arrive weeks after the addition of new mobile app and emergency message features to the unified communications vendor’s core PBX and integration platforms. - read more
 
Slide Gallery
3 More Vendor Predictions for the Year to Come
December 19th, 2019 | Rich Freeman
It’s not all about security in 2020. Here are three more forecasts for the new year about networking, mobility, and unified communications from SolarWinds, NetMotion Software, Pexip, and RingCentral. - read more
 
News
BVoIP Adds Workflow-Shortening Features to 1Stream Integration Platform
November 3rd, 2019 | Rich Freeman
Code-named “Flash," version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call. - read more
 
Resource
ChannelPro Weekly Podcast: Episode #123 - Donut, Lettuce, and Tomato
November 2nd, 2019 | ChannelPro Weekly
Broadcasting from deep within this week’s IT Nation Connect conference, and stymied by balky hotel Wi-Fi at every turn, Rich and special guest host Dave Sobel share their thoughts about ConnectWise’s blockbuster acquisition of Continuum and ITBOOST, not to mention Axcient's brand new unified data protection platform, Cytracom’s bold plan to take on Microsoft in team collaboration, and Tech Data’s bid to get deeper into public sector op - read more
 

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