IT and Business Insights for SMB Solution Providers

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June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant. - read more
 
News
June 20th, 2019 | Rich Freeman
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements. - read more
 
News
June 13th, 2019 | Rich Freeman
The new functionality, which is the first of its kind for Beachhead, is designed to boost technician productivity by providing alerts, status information, and billing data from directly inside the Datto product, rather than requiring them to swivel between consoles. - read more
 
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May 29th, 2019 | Datto
MSP? Are you looking for a remote monitoring and management (RMM) solution that enables you to deliver exceptional client experiences? Check out this video for some quick tips on what to look for in a best in class RMM solution.  - read more
 
Article
May 15th, 2019 | Colleen Frye
Many MSPs are using only a small percentage of the automation functionality in their RMMs, missing out on opportunities to gain efficiency and put resources back into their business. - read more
 
News
May 9th, 2019 | Rich Freeman
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system. - read more
 
News
April 29th, 2019 | Rich Freeman
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities. - read more
 
News
April 24th, 2019 | Rich Freeman
The new functionality, which supports commonly used systems like Adobe Reader, Mozilla Firefox, and Java Runtime Environment, can also automatically install software end users should be using and remove systems they shouldn’t. - read more
 
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April 19th, 2019 | Rich Freeman
Called webhooks, the recently launched technology allows MSPs to more easily generate automatic service tickets whenever the video cameras, smart bulbs, and other IoT systems supported by the Domotz platform experience a technical problem. - read more
 
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March 25th, 2019 | Rich Freeman
In addition to reliability and speed improvements, the updated integration enables users of both systems to switch between them with a single click, reducing the time required to assess and remediate customer issues. - read more
 

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