IT and Business Insights for SMB Solution Providers

RMM

News
November 12th, 2019 | Rich Freeman
Much requested by users, the new feature lets technicians control endpoints and conduct support sessions through the same mobile software they already use to perform other remote management tasks. - read more
 
Slide Gallery
November 11th, 2019 | Rich Freeman and Colleen Frye
A first-ever partner engagement manager for Compliancy Group, a more customizable interface for Secure Now!, and RMM integration for Buffalo Americas’ remote management tool are among the topics exhibitors discussed during last week’s conference. - read more
 
News
October 30th, 2019 | Rich Freeman with Colleen Frye
Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs. - read more
 
Video
September 20th, 2019 | ChannelPro
Coming to you from an air-conditioned room in sunny Phoenix, Erick and Rich discuss Barracuda's security-first RMM strategy, tracking your marketing metrics, and the arrival of IoT sensors where we perhaps least want them: airplane lavatories. - read more
 
News
September 17th, 2019 | Rich Freeman
The new release includes patch management functionality and integrated monitoring of the vendor’s Intronis Backup solution, both of which support a larger effort aimed at making Managed Workplace the industry’s most security-centric RMM platform. - read more
 
News
August 29th, 2019 | Rich Freeman
Version 4.3 of the company’s remote monitoring and management system, which is available now, also lets technicians roll out Windows feature and driver updates automatically. - read more
 
News
August 29th, 2019 | Rich Freeman
Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses. - read more
 
News
August 19th, 2019 | Rich Freeman
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications. - read more
 
Resource
June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant. - read more
 
News
June 20th, 2019 | Rich Freeman
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements. - read more
 

Pages

Subscribe to RMM