IT and Business Insights for SMB Solution Providers

RMM

Article
May 15th, 2019 | Colleen Frye
Many MSPs are using only a small percentage of the automation functionality in their RMMs, missing out on opportunities to gain efficiency and put resources back into their business. - read more
 
News
May 9th, 2019 | Rich Freeman
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system. - read more
 
News
April 29th, 2019 | Rich Freeman
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities. - read more
 
News
April 24th, 2019 | Rich Freeman
The new functionality, which supports commonly used systems like Adobe Reader, Mozilla Firefox, and Java Runtime Environment, can also automatically install software end users should be using and remove systems they shouldn’t. - read more
 
News
April 19th, 2019 | Rich Freeman
Called webhooks, the recently launched technology allows MSPs to more easily generate automatic service tickets whenever the video cameras, smart bulbs, and other IoT systems supported by the Domotz platform experience a technical problem. - read more
 
News
March 25th, 2019 | Rich Freeman
In addition to reliability and speed improvements, the updated integration enables users of both systems to switch between them with a single click, reducing the time required to assess and remediate customer issues. - read more
 
News
March 21st, 2019 | Rich Freeman
MSPs can now map organizations, sites, and agent groups in Pulseway’s RMM solution to company listings in ConnectWise’s PSA solution, and automatically generate tickets in the ConnectWise product as well. - read more
 
News
March 21st, 2019 | Rich Freeman
The new offering provides access to product and technical support staff, partner resources, and co-brandable marketing materials that third-party vendors can use to create and promote connections to Datto’s products more easily. - read more
 
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March 13th, 2019 | Rich Freeman
Jason Magee, the recently appointed CEO of ConnectWise, spoke this morning at the Ingram Micro Cloud Summit about what the future holds for the managed services software maker following its sale to Thoma Bravo. Hear for yourself what he said. - read more
 
News
February 4th, 2019 | Rich Freeman
According to General Manager Kevin Chapman (pictured), selling its RMM solution positions Avast Business to focus 100 percent of its attention on security—including new solutions coming shortly—and forge integration pacts with leading RMM vendors. - read more
 

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