These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
RMM
Article
April 7th, 2023 | Pedro Pereira
Consider these security best practices for MSPs to keep on-premise RMM platforms as safe from attack as possible.
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News
March 9th, 2023 | Rich Freeman
MSPs can now access ESET's dashboard from inside the Atera platform, and activate, provision, or deploy ESET products as well.
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Resource
February 24th, 2023 | ChannelPro Weekly
If you’re not behind bars when you see this, things could be worse.
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Video
February 24th, 2023 | ChannelPro
Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more.
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Resource
February 17th, 2023 | ChannelPro Weekly
Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously.
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News
February 15th, 2023 | Rich Freeman
The ChatGPT-based automated scripting tool it unveiled last week is the leading edge of a broader initiative aimed at helping MSPs get more done faster with help from artificial intelligence.
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Video
February 10th, 2023 | ChannelPro
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.
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News
February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
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Press Release
January 17th, 2023 | Colleen Frye
Action1 Corporation, provider of a cloud-native patch management, remote access, and remote monitoring and management (RMM) platform designed for work-from-anywhere organizations, today announced that it is arming IT teams with a free tool to help them identify their organization’s exposure to compromise after the LastPass breach and proactively mitigate the risk.
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Resource
December 9th, 2022 | ChannelPro Weekly
No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no?
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