Erick and Rich discuss an interesting new network-as-a-service provider, why now’s a good time to recalculate your labor costs (hint: the answer’s not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.
Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The new functionality lets GoTo Connect users create helpdesk tickets on their own and lets GoTo Resolve generate tickets automatically based on preset conditions. A new bundled licensing option also lets users purchase both products together at a discount.
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Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.
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