These days it’s not a matter of if you’ll be targeted in a phishing attack but when.
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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Mimecast
News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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Article
October 15th, 2021 | James E. Gaskin
New partner integrations from Google, new hardware from Acer, new security software from OpenText, and a new rental option in Japan are among the many stories we really, truly meant to tell you about earlier this week.
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Article
August 6th, 2021 | James E. Gaskin
The first “Cloud PCs” from Microsoft, an XDR alliance from Exabeam, acquisitions by Ivanti and its Wavelink unit, and an Olympics equestrian course that stops horses in their tracks are a few of the many stories we have finally managed to tell you about.
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Article
October 23rd, 2020 | James E. Gaskin
A bevy of new products from Acer, a new alliance agreement for Microsoft and Salesforce, a new CRO for Axcient, and an official apology for the impending addition of one more hour to this endless year are all among the stories just now coming your way.
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Article
September 4th, 2020 | James E. Gaskin
Zippy new laptop chips from Intel, Teams integration from TeamViewer, and a reminder from Oklahoma that wearing clothes when ordering at Taco Bell is a wise idea are just as few of the stories we just barely snuck in before the holiday weekend.
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Press Release
September 1st, 2020 | ChannelPro
A Mimecast for ServiceNow Integration Gives Joint Customers a Rapid and Automated Response for Customer Service and IT Operations
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News
August 7th, 2020 | James E. Gaskin
Shiny new endpoints from Google and Apple, shiny new access points from Aruba and NETGEAR, and an ingenious criminal scheme involving an apparently well-trained cat are just a few of the stories we’ve finally found time to bring you.
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Press Release
August 5th, 2020 | ChannelPro
End-users can now learn from real-life, de-weaponized phishing campaigns
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Article
July 31st, 2020 | James E. Gaskin
New features for Windows Virtual Desktop, new security software from Sophos and Avast Business, CompTIA’s 2020 Spotlight Award winners, and a finger lickin’ good pair of Crocs are just some of the stories we took our sweet time bringing to you this week.
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Article
February 7th, 2020 | James E. Gaskin
New tools from Avaya, new services for SMBs from Xerox, and the personalized, pestilent Valentine’s Day gift of choice for that not-so-special someone in your life are all among the many stories we really meant to send your way sooner.
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