Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The last of this year’s three online summits brought together the best minds in the industry to guide MSPs through the cybersecurity threatscape.
- read more
ChannelPro’s 2023 lineup features expanded regional in-person events and online summits, and a first-ever national cybersecurity two-day, in-person conference.
- read more
A layoff of channel engagement staff and a buildout of the sales organization are designed to get customer acquisition costs better aligned with revenue.
- read more
The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.
- read more
At ChannelPro’s latest in-person event, Steve Alexander of consultancy MSP-Ignite led an ad hoc peer group for attendees. Here are some of the ideas discussed there about getting client referrals, building a results-producing sales engine, and more.
- read more
MSP-Ignite, a peer group facilitator and business consultancy, is hosting an open peer group session at ChannelPro’s Washington, D.C., and Los Angeles events for IT integrators, managed services providers, consultants, and VARs.
- read more
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
- read more
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
- read more
ChannelPro’s in-person, multi-city tour and online summits offer IT integrators, managed services providers, consultants, and VARs educational content designed to help drive business growth and stay on top of trends.
- read more