Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
ChannelPro editors select Paco Lebron, CEO of ProdigyTeks, as the winner of the yearly honor for MSPs and VARs who have shared especially powerful peer-to-peer business advice.
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If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby.
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Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.
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Managed service providers who include an automated SaaS security solution in their stack can better protect customers without adding more management time.
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Automation of repetitive and mundane tasks allows MSPs to free up employees to focus on more profitable aspects of the business, improving their firm’s overall value.
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ProdigyTeks made a strategic move to pause sales and focus on creating a better customer and tech experience to drive more sustainable growth.
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